Wiser Solutions

eCommerce intelligence

EngagementCoordinator

$65k+ United States FULL TIME Remote Friendly
The Brief

“Engagement Coordinator at Wiser Solutions. Skills: Project management, Customer support, Technical resource. Lead implementations for North America. Meet project objectives and timelines”

What You'll Achieve.

Deliver value to customers; Successful engagements; Ensure accountability; Successful project implementations

Industry & Context.

eCommerce intelligence
Problems you'll solve

Proactive problem-solver; Problem solving skills; Analytical skills; Technical troubleshooting skills

What They're Looking For.

Must Have

2-3+ years of technical project management experience, Partnering with business stakeholders and technical professionals, Manage time effectively, Work independently, Cope with ambiguity, Transition between high level strategy and detailed work, Customer orientation, Excellent problem solving skills, Analytical skills, Technical troubleshooting skills, Meticulous attention to details

Nice to Have

Bachelor's degree in a technical domain

What You'll Do.

Lead implementations for North America

Meet project objectives and timelines

Address dependencies across teams

Ensure accountability for strategic customers

Attend meetings with US customers

Act as technical resource for customers

Ensure highest data quality

Address data quality issues

Alert customers about data quality issues

How You'll Work.

Team & Collaboration

Address dependencies across cross-functional teams; Work with CSM and customers; Work closely with CSM

Communication Scope

Communication skills

Process & Methodology

Project management, Lead implementations, Meet project objectives, Manage time effectively, Manage ambiguity

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