Crossover Health
Healthcare
EngagementCoordinator
“Engagement Coordinator at Crossover Health. Skills: Event Coordination, Client Engagement, Member Outreach, Logistics Management. Plan, coordinate, and oversee logistics for client and member events, including webinars, health fairs, open enrollment fairs, and clinical events. Manage event communications, tracking, and preparation of marketing or educational materials”
What You'll Achieve.
Ensuring alignment with client objectives and successful outcomes
Industry & Context.
Independently resolving issues
Ability to travel independently up to 75% of the time, Physically able to lift up to 50 lbs, Requires standing, walking and sitting for extended periods of time, Requires corrected vision, hearing and speech within normal ranges
What They're Looking For.
Must Have
1 + years of professional experience in roles such as event coordination, community outreach, administrative support, or customer service, ideally with direct client or member interaction, Demonstrates interpersonal skills and the ability to engage confidently with clients, members, and cross-functional partners, Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, changing environment, Proficiency in Google Workspace, Ability to work independently and manage shifting priorities in a fast-paced environment, Willingness to learn health and insurance concepts, written and verbal communication skills
Nice to Have
Prior experience supporting onsite events, outreach campaigns, or marketing activations where logistics, client interaction, and follow-through were key to success, Comfort with client-facing responsibilities, such as presenting information, answering questions, or supporting adoption of services, Experience working in a high-travel or event-heavy role is a plus, Exposure to healthcare, wellness, or benefits-related fields
What You'll Do.
and oversee logistics for client and member events
open enrollment fairs
Manage event communications
and preparation of marketing or educational materials
Serve as the onsite engagement lead
guiding members through registration
while independently resolving issues and representing Crossover Health as the primary client-facing resource
Coordinate and manage engagement calendars
ensuring proactive alignment of activities across clients and events
and exercising judgment in prioritization and resource allocation
Support outbound engagement efforts including proactive outreach
and other member outreach efforts as assigned
Assist in internal documentation
stakeholder communications
and basic reporting from events
How You'll Work.
Team & Collaboration
Engage confidently with cross-functional partners; Assist in stakeholder communications
Communication Scope
written and verbal communication skills; Client-facing communication; Stakeholder communication
Process & Methodology
Manage multiple priorities in a fast-paced, changing environment, Manage shifting priorities in a fast-paced environment, Prioritization, Resource allocation
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