Datacom

Information Technology

EndpointEngineeringArchitect

Canberra, Australian Capital Territory, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Endpoint Engineering Architect at Datacom. Skills: Endpoint Engineering, Architecture, Cloud Solutions. Create and maintain SOE. Enable remote support”

What You'll Achieve.

make a difference in people’s lives; help organisations use the power of tech; transform their businesses; meet customer, technology and internal stakeholders’ changing requirements

Industry & Context.

Information Technology
Problems you'll solve

Analytical skills; problem solving skills; good judgement

Eligibility Requirements

Australian Citizen, Australian Government Baseline clearance

What They're Looking For.

Must Have

8 years of IT industry experience, experience in an Endpoint Architect role, Australian Citizen, Australian Government Baseline clearance

Nice to Have

Knowledge of hardware and software vendor support processes, product lifecycle, Advanced End User Management experience, Knowledge of modern and traditional SOE management methodologies, Good financial management practices, Analytical and problem solving skills, good judgement, Adherence to budget, schedule, work plans, performance requirements, Proven communication and negotiation skills, Effective presentation, consultative and planning skills

What You'll Do.

Create and maintain SOE

Enable remote support

Ensure standardization

Provide expert advice

Develop ongoing processes

Drive continuous improvement

Provide mentoring and coaching

How You'll Work.

Team & Collaboration

Work closely with customers; Work with the team you join; Work as part of a team; Maintain high relationship building skills; Work in a collegial environment

Communication Scope

Proven communication skills; Effective presentation skills; consultative skills

Process & Methodology

Adherence to schedule, work plans

Full Job Description

**Our Why** Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. **About the Role (your why)** Our Endpoint Engineering team is responsible for creating and maintaining robust desktop Standard Operating Environments (SOE) for our customers, enabling remote support and ensuring standardisation across diverse IT landscapes. As the Endpoint Engineering Architect, you’ll work closely with customers to transform their businesses in line with cloud-first productivity and collaboration solutions as part of their digital transformation journey. You will also provide expert advice, develop ongoing processes, and help drive continuous improvement in customer environments. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Please note, you must be an **Australian Citizen** and be able to achieve Australian Government Baseline clearance to be successful in your application for this role. **What you’ll do ** The **Endpoint Engineering Architect** will be a point of escalation and provide mentoring and coaching to engineers. The following provides an overview of the end user solutions which we are seeking competence in (but not limited to): * A strong understanding of Enterprise endpoint management solutions (SCCM, Intune and JAMF ) * A strong understanding of Microsoft Windows end user operating systems configuration and deployment * A strong understanding of core Microsoft Supporting Infrastructure services (AD, Group Policy and users and computers) * Experience with AvePoint baseline * A good understanding of core Microsoft Supporting Infrastructure services (DHCP, DNS, PKI, Print Services, File Services,

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