Stoel Rives LLP
EndpointApplicationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Endpoint Application Specialist at Stoel Rives LLP. Skills: Endpoint applications, Software deployment, System support. Support deployment of endpoint applications. Support configuration of endpoint applications”
What You'll Achieve.
Enable user productivity; Support reliable service delivery; Support consistent service delivery
Industry & Context.
Troubleshooting capabilities; Root cause analysis
Respond to operational demands, Manage multiple priorities
What They're Looking For.
Must Have
Bachelor’s degree or equivalent experience, Relevant experience supporting endpoint applications, Relevant experience supporting operational systems, Troubleshooting capabilities across applications, Troubleshooting capabilities across endpoint environments
Nice to Have
Experience supporting endpoint applications, Experience supporting deployments, Experience supporting user-facing systems, Familiarity with software deployment tools, Familiarity with service platforms, Familiarity with print systems
What You'll Do.
Support deployment of endpoint applications
Support configuration of endpoint applications
Support troubleshooting of endpoint applications
Resolve complex application issues
Resolve printing issues
Resolve endpoint-related issues
Administer endpoint-related operational systems
Maintain endpoint-related operational systems
Maintain system configurations
Maintain operational data
Serve as technical escalation point
Perform root cause analysis
Collaborate with Endpoint Engineering
Collaborate with IT teams
Resolve complex technical problems
Maintain documentation
Improve documentation
Maintain repeatable processes
Improve repeatable processes
Identify opportunities to improve application delivery
Identify opportunities to improve support efficiency
Identify opportunities to improve system reliability
Support firm initiatives involving endpoint services
Support firm initiatives involving application deployment
How You'll Work.
Team & Collaboration
Endpoint Engineering teams; IT teams
Communication Scope
Customer service orientation
Full Job Description
**Stoel Rives LLP** has an immediate opening for an **Endpoint Application Specialist** located in **any** of our office locations.**** The Endpoint and Application Specialist is responsible for supporting endpoint-related applications, software deployments, and operational systems that enable user productivity. This role serves as a technical escalation point for complex issues and supports reliable, consistent endpoint service delivery. _**ESSENTIAL FUNCTIONS / RESPONSIBILITIES**_ * Support deployment, configuration, and troubleshooting of endpoint applications across firm devices * Resolve complex application, printing, and endpoint-related issues impacting users * Administer and maintain endpoint-related operational systems (e.g., software deployment and service tools) * Maintain system configurations, workflows, and operational data * Serve as a technical escalation point and perform root cause analysis for recurring issues * Collaborate with Endpoint Engineering and IT teams to resolve complex technical problems * Maintain and improve documentation, workflows, and repeatable processes * Identify opportunities to improve application delivery, support efficiency, and system reliability * Support firm initiatives involving endpoint services and application deployment _**ESSENTIAL CAPABILITIES**_ * Experience supporting endpoint applications, deployments, and user-facing systems * Strong troubleshooting capabilities across applications and endpoint environments * Familiarity with software deployment tools, service platforms, or print systems * Strong organizational and multitasking ability * Strong communication and customer service orientation ** _PHYSICAL AND MENTAL CAPABILITIES_** * Ability to operate firm systems and respond to operational demands * Ability to manage multiple priorities and resolve user-impacting issues * Effective communication with technical and non-technical staff _**EDUCATION AND EXPERIENCE**_ * Bachelor’s degree or equivalent experience *
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