Amazon.com Services LLC
Business Merchant Development, Sales Operations Job Family, Retail
EnablementSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Enablement Specialist at Amazon.com Services LLC. Skills: Sales enablement programs, Sales collateral, Training resources. Design training programs. Deliver training programs”
What You'll Achieve.
Increase sales effectiveness; Measure learner outcomes; Analyze enablement effectiveness
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
Experience defining sales processes, Experience working in high-growth tech company, Experience with sales CRM tools, 3+ years in Enablement or sales position
Nice to Have
2+ years program or project management experience, Experience in transportation and supply chain, Expert storytelling ability
What You'll Do.
Design training programs
Deliver training programs
Own enablement programs
Execute enablement programs
Develop sales collateral
Curate sales collateral
Manage sales collateral
Develop training resources
Curate training resources
Manage training resources
Ensure sales reps access content
Maintain training pipeline
Understand knowledge gaps
Provide thought leadership
Measure learner outcomes
Analyze enablement effectiveness
Project manage enablement delivery
Partner with content strategy
Partner with content design
Partner with content development
How You'll Work.
Team & Collaboration
Partnering with content strategy; Partnering with content design; Partnering with content development
Communication Scope
Excellent communication
Process & Methodology
Program management
Full Job Description
This person will design and deliver training programs to upskill sales teams, while ensuring continuous development through the creation and maintenance of relevant and scalable collateral, playbooks and resources that drive success. Key areas of ownership: strategic enablement programs, global program support, optimization of productivity tooling initiatives. The ideal candidate has a passion for learning and helping others. They must be self-driven with a high degree of ownership and have strong business acumen, excellent communication skills, and planning/program management skills. They must thrive in a fast-paced environment and have a demonstrated capacity to balance speed and quality. You will be a self-starter comfortable with ambiguity, have excellent analytical skills, and possess strong attention to detail, as well as thrive working within a fast-paced, ever-changing environment. Key job responsibilities - Own and execute sales enablement programs that align with business goals. - Develop, curate, and manage sales internal collateral, playbooks, and training resources that increase sales effectiveness in key areas. - Ensure sales reps have easy access to relevant content through a centralized repository; ensure resources are easily accessible, accurate, and up to date - Maintain a robust training pipeline by understanding patterns in knowledge gaps and providing thought leadership for proposed training plans and curriculum. - Develop assessments that measure learner outcomes and analyze enablement effectiveness using KPIs (e.g., ramp time, content engagement, quota attainment). - Project manage delivery of enablement to address above field needs by partnering with content strategy, content design, and content development. About the team Our vision is to make every merchant wildly successful, wherever they sell, using Amazon-powered solutions. Our two biggest solutions are Buy with Prime (BwP) and Multichannel Fulfillment (MCF). BwP is a new way to extend P
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