Runpod, Inc.
SaaS, PaaS, infrastructure
EnablementManager,RevenueOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Enablement Manager, Revenue Operations at Runpod, Inc.. Skills: onboarding, enablement, sales playbooks, customer success enablement, competitive intelligence, AI assisted enablement. Create and manage a structured onboarding program for all new employees. Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers”
What You'll Achieve.
improve ramp time; enable revenue growth; strengthen competitive positioning; help Runpod scale its enterprise GTM motion; reduce operational overhead; Track onboarding completion metrics and new hire ramp performance; Define role specific ramp milestones and time to productivity benchmarks; Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics
Industry & Context.
Successful completion of a background check
What They're Looking For.
Must Have
Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies, Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding, understanding of enterprise B2B sales processes and customer success workflows, Experience developing written enablement content including playbooks, onboarding materials, and competitive resources, Experience working cross functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams, Comfort using metrics and reporting to improve enablement effectiveness, Active use of AI tools for content creation, coaching, or enablement operations, communication and organizational skills, Successful completion of a background check
Nice to Have
Experience supporting both PLG and enterprise GTM motions, Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms, Experience implementing enablement platforms such as Gong, Chorus, Highspot, or Seismic, Experience building Customer Success enablement programs for enterprise customers, Familiarity with MEDDPICC, MEDDIC, Challenger, or similar methodologies, Experience in high growth startup environments
What You'll Do.
Create and manage a structured onboarding program for all new employees
Develop onboarding programs for Account Executives
and Customer Success Managers
Build sales playbooks for both PLG and enterprise sales motions
Develop Customer Success onboarding
Maintain competitive positioning resources and battle cards
Run recurring training programs focused on product updates
and role specific skills
Leverage AI tools to scale onboarding
and competitive intelligence
How You'll Work.
Team & Collaboration
Partner with cross functional stakeholders to maintain onboarding materials; highly cross functional and requires close collaboration with People Operations, Revenue Operations, Sales leadership, Customer Success leadership, and Marketing; Partner with Sales leadership to operationalize sales methodologies; Partner with Customer Success leadership on enterprise account enablement strategies; Partner with Product and Marketing to keep competitive materials current; Partner with Revenue Operations and People teams to build reporting infrastructure
Communication Scope
communication and organizational skills
Full Job Description
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems. The Revenue Operations team builds the systems, workflows, and operational infrastructure that support Runpod’s growing go to market organization. The team partners closely with Sales, Customer Success, Finance, Marketing, and People Operations to ensure teams scale effectively while maintaining speed and efficiency. The Enablement Manager will play a foundational role in shaping how employees onboard at Runpod and how customer facing teams ramp, learn, and execute. This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success. The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions. This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources. This role is highly cross functional and requires close collaboration with People Operations, Revenue Operations, Sales leadership, Customer Success leadership, and Marketing. You will shape the onboarding experience for every new employee at Runpod and define how customer facing teams learn, ramp, and execute. Your work will directly improve ramp time, enable revenue growth, strengthen competitive po
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