SBHG
mental healthcare
EMR/EHRSoftwareAnalyst
“EMR / EHR Software Analyst at SBHG. Skills: EMR / EHR Software Analyst, System Administrator for the myEvolv (Netsmart) EMR software systems, helpdesk end-user support, developing complex forms, maintaining/updating system configurations. serves as a critical technical consultant. serves as a Tier 2 escalation point for the organization’s EMR system”
Industry & Context.
resolving complex technical issues
work outside of regular business hours, including evenings, weekends, and some holidays as required
What They're Looking For.
Must Have
Bachelor’s Degree, Three (3) years of experience as an EMR System Administrator in technical support and development capacity, Minimum of three (3) years of experience specifically as a System Administrator for the myEvolv (Netsmart) EMR software systems, Proven background in helpdesk end-user support, with demonstrated proficiency in resolving complex technical issues, Prior experience developing complex forms and maintaining/updating system configurations within an EMR or similar platform, Completion of the myEvolv System Administrator Certification is required within one year of hire
Nice to Have
master’s degree, Experience with Software Quality Assurance (QA), Experience with the Software Development Life Cycle (SDLC)
What You'll Do.
serves as a critical technical consultant
serves as a Tier 2 escalation point for the organization’s EMR system
oversee comprehensive issue tracking
manage finance and program configurations
coordinate essential system upgrades
testing new developments and bug fixes
diligently reviewing software release notes to ensure system stability
responsible for the foundational setup and security of the system
staff profile management
billing configurations
implementation of strict security protocols
coordinate operational meetings
manage program-specific tasks
spearhead training initiatives for both new hires and existing team members
ensuring staff are proficient in system workflows
all EMR-related requests are handled efficiently
How You'll Work.
Team & Collaboration
partner with us; Join a team; coordinate operational meetings; manage program-specific tasks; spearhead training initiatives for both new hires and existing team members
Communication Scope
partner with us; training initiatives
Process & Methodology
coordinate essential system upgrades, manage program-specific tasks
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