Company
Technology
EmployeeRelationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Employee Relations Specialist. Skills: Employee relations, Workplace investigations, Accommodations, HR compliance. Manage employee relations cases. Investigate workplace complaints”
What You'll Achieve.
Improve organizational practices
Industry & Context.
Analytical thinking; Critical thinking; Assess evidence; Make recommendations
Accountability
What They're Looking For.
Must Have
3-5+ years employee relations experience, Handle sensitive workplace matters, Bilingual communication English/French, Assess evidence and make recommendations, Manage multiple competing priorities, Meet strict deadlines, Work independently in remote environment, Post-secondary education in HR/Business or equivalent experience
Nice to Have
Familiarity with U.S. regulations, Experience using case management systems, Experience with digital tools, Experience with AI-enabled tools, Professional HR certification
What You'll Do.
Manage employee relations cases
Investigate workplace complaints
Conduct investigations
Maintain documentation
Lead accommodation process
Assess external legal claims
Respond to employment disputes
Identify systemic risks
Deliver training to managers
Provide coaching to managers
Provide guidance to managers
Produce reports on case trends
Produce insights on risks
Produce insights on opportunities
How You'll Work.
Team & Collaboration
Partner with legal leaders; Partner with operational leaders
Communication Scope
Bilingual communication; Written communication; Spoken communication
Full Job Description
## Accountabilities Manage end-to-end employee relations cases, including workplace complaints such as harassment, discrimination, and violence, ensuring timely intake, investigation, and resolution. Conduct fair, objective, and legally sound investigations, maintaining accurate and audit-ready documentation in case management systems. Lead and support the interactive accommodation process, ensuring compliance with applicable human rights and employment legislation. Partner with legal and operational leaders to assess and respond to external legal claims and employment-related disputes. Identify patterns and systemic risks through case analysis and escalate concerns to improve organizational practices. Deliver training, coaching, and guidance to managers to strengthen employee relations capability and compliance awareness. Produce regular reports and insights on case trends, risks, and improvement opportunities for internal stakeholders. Requirements: 3–5+ years of experience in employee relations, workplace investigations, accommodations, or a related HR function in a multi-site organization. Strong knowledge of employment law frameworks in Canada and familiarity with U.S. regulations considered an asset. Proven experience handling sensitive, complex, and confidential workplace matters with sound judgment and discretion. Excellent bilingual communication skills in English and French (written and spoken) are required. Strong analytical and critical thinking skills with the ability to assess evidence and make defensible recommendations. Highly organized with the ability to manage multiple competing priorities and meet strict deadlines. Comfortable working independently in a remote environment with a high level of accountability. Experience using case management systems and digital tools, including AI-enabled tools, is an asset. Post-secondary education in Human Resources, Business, or a related field (or equivalent experience). Professional HR certification (CPHR, SP
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