Intuitive
Healthcare
EmployeeRelationsSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Employee Relations Specialist at Intuitive. Skills: Employee Relations, HR Compliance, Local Labor Laws. Provide support and guidance for HR inquiries involving straight forward employee-related matters. Perform initial intake process and document to determine appropriate level of employee relation support needed”
What You'll Achieve.
improving business performance; enhance service efficiency and quality
Industry & Context.
identify the root cause of issue; initiate and identify solution
Available and prepared to work from 13:48 to 22:00 (1:48 PM–10:00 PM)
What They're Looking For.
Must Have
Bachelor's degree or equivalent HR or legal certification with +5 years of experience in HR employee life cycle, HR compliance and service delivery, in a multicultural environment, knowledge of local labor laws and employee relations, Experience in process documentation and management, Experience in Shared Services and improvement in HR service delivery, Experience working in a fast-paced technology company where and comfortable in a complex changing work environment, Demonstrated ability to work independently, initiate and identify solution whilst prioritizing work and meeting deadlines, Excellent customer service and service quality improvement skills, analytical skills, self-motivated and goal oriented individual, passionate about improving business performance, Collaborative, team player attitude with a customer service mentality, Excellent communication including verbal, written and interpersonal as well as organization skills, Proficient verbal and written communication skills in English and local language(s)
What You'll Do.
Provide support and guidance for HR inquiries involving straight forward employee-related matters, Perform initial intake process and document to determine appropriate level of employee relation support needed, Advise on direct communication and positive rapport between people leaders and employees, clarifying policies and effectively use internal procedures, Work closely with people leaders to identify the root cause of issue, review documentation, and continue to monitor progress, Ensures documentation for employee relations matters are consistent, detailed, fair, and accurately aligned with Intuitive’s principles and practices, Work closely with People Solutions ER team and the Legal Department on inquiries/cases and reassign as needed, Coordinate grievances process for employees, Support People Services ER team initiatives (e.
g Sexual Harassment Training, Anti-Retaliation Training, etc.
) as needed, Support offboarding documentation process, Works with other HR functions to identify issues, streamline processes and build synergies through locations and functions to improve employee experience and efficiency, Update People Services Knowledge Base and deliver training when required, Ensure thorough legal monitoring to proactively inform local leadership, Global HR Compliance leader, CoEs and People Services teams of a need for a new process, program, project or policy, Provide guidance and develop toolkit for implementation including training material and related templates, Perform HR Compliance reviews to identify risks to the company and instances of non-compliance with country laws and regulations under regional HRLT direction and related priorities, In accordance with prioritization map defined by global and local HR Governance, lead local HR compliance related projects and initiatives driven by HR compliance requirements, In close partnership with global HR compliance, EMEA HRLT, CoEs and People Services team, design solutions that follow country regulations and legal requirements yet take into account business needs and process automation provide guidance and support throughout implementation, Support global HR projects implementation from an HR Compliance perspective (including employment law and data privacy requirements in partnership with local PDP representative), Provide guidance on HR Compliance requirements to external teams (EHS, payroll…) on employee-related matters not owned by HR, Create or revise policies and use good judgement in trying to harmonize and streamline processes whilst respecting country specifics, Provide HRLT and People Services team with implementation toolkit (templates, FAQs…) to ensure smooth implementation of new processes or in partnership with HR business leaders, develop and deliver training for employees and people leaders on new policies, Build and maintain the HR Compliance knowledge base focusing on clarity and standardization to enhance service efficiency and quality.
How You'll Work.
Team & Collaboration
Work closely with people leaders; Work closely with People Solutions ER team and the Legal Department; Works with other HR functions; In close partnership with global HR compliance, EMEA HRLT, CoEs and People Services team; in partnership with HR business leaders
Communication Scope
Excellent communication including verbal, written and interpersonal; Proficient verbal and written communication skills in English and local language(s)
Process & Methodology
lead local HR compliance related projects and initiatives driven by HR compliance requirements, Support global HR projects implementation
Full Job Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Roles & Responsibilities: * Provide support and guidance for HR inquiries involving straight forward employee-related matters * Perform initial intake process and document to determine appropriate level of employee relation support needed * Advise on direct communication and positive rapport between people leaders and employees, clarifying policies and effectively use internal procedures * Work closely with people leaders to identify the root cause of issue, review documentation, and continue to monitor progress * Ensures documentation for employee relations matters are consistent, detailed, fair, and accurately aligned with Intuitive’s principles and practices * Work closely with People Solutions ER team and the Legal Department on inquiries/cases and reassign as needed * Coordinate grievances process for employees Support People Services ER team initiatives (e.g * Sexual Harassment Training, Anti-Retaliation Training, etc.) as needed * Support offboarding documentation process * Works with other HR functions t
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