Pathward, N. A.
Financial
EmployeeRelationsAdvisor
Neural analysis suggests this role is
optimal for Senior candidates.
“Employee Relations Advisor at Pathward, N. A.. Skills: Employee Relations, Conflict Resolution, Workplace Investigations. Resolve employee relations issues. Conduct workplace investigations”
What You'll Achieve.
Improve frontline partner experience
Industry & Context.
Provide conflict resolutions; Analyze problems and recommend solutions
What They're Looking For.
Must Have
Bachelor's degree or equivalent education and work experience, 8+ years with bachelor's or equivalent
What You'll Do.
Resolve employee relations issues
Conduct workplace investigations
Maintain employee case management system
Communicate with parties during investigation
Provide guidance on policy interpretation
Analyze and report on employee relations trends
Drive training and process improvement
Own company-wide projects
How You'll Work.
Team & Collaboration
Partner with P&C team for policy adherence; Partner with leaders, Business Partners and managers for coaching; Integrate and partner with People Business Partners and Legal team
Communication Scope
Produces high quality written communications
Process & Methodology
Independently owns large-scale, company-wide projects delivered on time
Full Job Description
We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: Responsible for working with leaders, managers and employees to provide conflict resolutions between employees, managers and leaders in employee relations scenarios. Partners with P&C team for oversight of P&C policy adherence. Partners with leaders, Business Partners and managers to provide effective coaching to drive feedback and best practice performance management principles across the organization. What You Will Do: Manages employee relations across multiple business groups to assist employees and managers in resolving issues and grievances. Conducts thorough and timely workplace investigations in accordance with company's methodology, and complies with all applicable laws. Maintains the company's employee case management system to ensure detailed documentation of employee relations matters. Communicates, ongoing and timely, with all parties during investigation process. Provides guidance in situations requiring conflict resolution, policy/procedure interpretation
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