WBDJ

EmployeeConnectionSpecialist

Tokyo, Japan FULL TIME
The Brief

“Employee Connection Specialist at WBDJ. Skills: HRIS, Japanese labor laws, Employee relations. Respond to employee inquiries. Perform HR transactions accurately”

Industry & Context.

Eligibility Requirements

Work at Toranomon Hills office, Work at Toshimaen office

What They're Looking For.

Must Have

Native-level Japanese proficiency, Full professional fluency in English, Practical understanding of Japanese labour laws, Experience working with contact center technologies, Experience working with HR Information Systems (HRIS), Advanced proficiency in Microsoft Office, Proficiency in O365, Proficiency in SharePoint, Stakeholder management skills, Ability to influence, Ability to partner, Ability to negotiate, Ability to communicate effectively verbally, Ability to communicate effectively in writing, Adaptable, Flexible, Ability to handle sensitive and confidential matters with discretion, Ability to manage complex customer interactions, Ability to manage challenging customer interactions

Nice to Have

Knowledge of Workday, Knowledge of ServiceNow

What You'll Do.

Respond to employee inquiries

Perform HR transactions accurately

Support organizational changes

Prepare payroll-related information

Manage onboarding and offboarding processes

Administer employee benefits

Monitor employee probation periods

Support reporting requirements

Provide employment verification

Identify potential issues

Escalate unresolved matters

How You'll Work.

Team & Collaboration

Partner with stakeholders

Communication Scope

Communicate effectively verbally; Communicate effectively in writing

Free ATS check

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