Salesforce
EmployeeBenefitsSeniorAnalyst
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“Employee Benefits Senior Analyst at Salesforce. Skills: Benefits Administration, HRIS Platforms, Excel, Indian Labor Laws. End-to-end design, governance, and administration of India’s benefits portfolio. Own program effectiveness”
What You'll Achieve.
Enhance the employee experience
Industry & Context.
Analytical mindset
What They're Looking For.
Must Have
4 years focused specifically on India Benefits, Advanced skills in Excel (data modeling for claims/costs), Experience with HRIS platforms (e.g., Workday, Darwin, or SAP), Negotiation skills, Analytical mindset, Ability to work independently in a fast-paced environment, Deep knowledge of Indian labor laws, including the Maternity Act, Gratuity Act, and evolving Labor Codes, 100% compliance in all benefit filings, statutory requirements, and policy documentation
What You'll Do.
and administration of India’s benefits portfolio
Own program effectiveness
Drive vendor excellence
Lead strategic initiatives to enhance employee experience
Support design and administration of India's benefits programs
Manage Annual Open Enrollment (OE)
Handle employee queries related to benefits
Maintain and update SOPs and process documentation
Identify opportunities to improve manual processes
Support implementation of automation or efficiency improvements
Coordinate with insurance brokers
Coordinate with wellness partners
Coordinate with retirement fund administrators
Flag performance issues
Support preparation of materials for QBRs
Partner with Payroll and Finance teams
Maintain and analyze benefits data
Assist in benchmarking exercises
Ensure 100% compliance in all benefit filings
How You'll Work.
Team & Collaboration
Partner with Payroll and Finance teams
Process & Methodology
Project coordination
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Employee Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Employee Benefits Sr Analyst (Individual Contributor) is the subject matter expert responsible for the end-to-end design, governance, and administration of India’s benefits portfolio. The incumbent will own program effectiveness, drive vendor excellence, and lead strategic initiatives to enhance the employee experience through data-driven insights and process automation. Key Responsibilities: Program Administration & Operations Support the design and administration of India's benefits programs, including health, insurance, retirement, and wellness offerings. Assist in managing Annual Open Enrollment (OE) — including design, project coordination, system testing, and employee communications Handle employee queries related to benefits, leaves of absence (LOA), and policy interpretation, escalating complex cases as needed Maintain and update SOPs and process documentation to ensure operational accuracy and consistency Identify opportunities to improve manual processes and support the implementation of automation or efficiency improvements Vendor Coordination: Coordinate with insurance brokers, TPAs, wellness partners, and retirement fund administrators (PF
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