Brown & Brown, Inc.
insurance brokerage
EmployeeBenefitsAccountManager
“Employee Benefits Account Manager at Brown & Brown, Inc.. Skills: Client management, Health & Welfare Benefits, Account management, Revenue growth. Manage assigned book of business. Develop long term client relationships”
What You'll Achieve.
Revenue growth – client expansion – on their personal book of business; Ensure quality standards are met; Deliver on service goals
Industry & Context.
Critical thinking skills
What They're Looking For.
Must Have
2 - 5+ years of health & welfare experience, Client-facing experience in the employee benefit industry, Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services, Ability to work independently and learning to anticipate client and team needs, Effective time management, Diligent follow up skills, Ability to express ideas clearly in both written and oral communications, Critical thinking skills, Detail-oriented, Microsoft Excel, Word and PowerPoint skills, Life, Accident and Health Insurance License required
Nice to Have
BAS preferred, GBA or CEBS Certification a plus
What You'll Do.
Manage assigned book of business
Develop long term client relationships
Respond to day-to-day client inquiries
Perform client analytics
Interface with vendors and key clients
Create client deliverables
Ensure quality standards are met
Manage personal book of business
Assist Team Leader and Account Executive(s)
Provide client service
Escalate service issues
Seek improvements to client service
Identify improved processes
Develop project plans
Deliver on service goals
Process account transactions
Prepare renewals and RFPs
Coordinate vendor responses
Analyze proposal results
Develop client presentations
Delegate administrative tasks
Delegate analytic tasks
Provide benefit coaching
Keep informed regarding industry information
Keep informed regarding new product information
Keep informed regarding legislation
Keep informed regarding coverages
Keep informed regarding technology
Prepare for client meetings
Facilitate client meetings
Update client information
Provide peer review for others
How You'll Work.
Team & Collaboration
Interface with vendors and key clients internally and externally; Assists the Team Leader and Account Executive(s) on their clients; Works with the client team to develop project plans; Delegate administrative and analytic tasks, as necessitated, to team; Provide peer review for others on team
Communication Scope
Ability to express ideas clearly in both written and oral communications
Process & Methodology
Develop project plans, Set priorities, Manage workflow
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