Brown & Brown

EmployeeBenefitsAccountManager

$0–0k Dedham, Massachusetts, United States FULL TIME Remote Friendly
The Brief

“Employee Benefits Account Manager at Brown & Brown. Skills: customer service, account management, client relations. Provide customer service duties. Collaborate with producer(s)”

What You'll Achieve.

Continuously achieve all audit and performance standards; delivering high quality service

Industry & Context.

Problems you'll solve

identification and resolution of underwriting or policy issues; resolve any problems or issues

What They're Looking For.

Must Have

High school diploma, technical knowledge of the industry of expertise currently being targeted, Insurance Producer license in good standing

What You'll Do.

Provide customer service duties

Collaborate with producer(s)

Cultivate client relationships

Manage existing book of business

Serve as primary point of contact

Oversee daily servicing activities

Follow-up to address customer needs

Resolve problems or issues

Manage agency management system

Achieve audit and performance standards

Deliver high quality service

Process daily mail and tasks

Responsible for client service process

Prepare customer renewals

Keep current with email & tasks

Follow Agency guidelines

How You'll Work.

Team & Collaboration

Collaborate with the producer(s) in the servicing and marketing of new accounts; Cultivate, expand and solidify relationships with clients at all levels within the company; Attend meetings as required by the Office Leader, Producer or Employee Benefits Leader

Communication Scope

Exceptional telephone demeanor

Free ATS check

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