Aspire Health and Community Services

EmergencyTriageCoordinator

$0–0k Quincy, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Emergency Triage Coordinator at Aspire Health and Community Services. Skills: Crisis intervention, Triage, Communication. Triage phone calls. Provide support and counseling”

What You'll Achieve.

Ensure team providing highest quality of care; Ensure compliance with quality initiatives

Industry & Context.

Eligibility Requirements

24/7/365 basis

What They're Looking For.

Must Have

Bachelor’s Degree in Psychology or related field, Minimum of one year experience in a mental health setting working in a crisis intervention setting, working knowledge of the systems involved with ESP services, Ability to establish and maintain productive relationships with outside agencies, Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients, demonstrate an understanding of and competence in serving culturally diverse populations, Ability to forge mutually beneficial relationships with people served while maintaining boundaries/ethics

What You'll Do.

Provide support and counseling

Assist clinicians in performing bed searches

Navigate medical record system

Provide information and referrals

Gather appropriate risk information

Consult with Director or Assistant Director

Assist in provision of follow-up treatment

How You'll Work.

Team & Collaboration

Work in conjunction with the ESP management team; Consult with Director or Assistant Director

Communication Scope

Professional and therapeutic communication

Full Job Description

Aspire Health and Community Services recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued. Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community. Working at Aspire Health and Community Services can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health and Community Services offers a competitive package of compensation and benefits. The Emergency Triage Coordinator serves as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services. The Emergency Triage Coordinator is the first point of contact for all telephonic information flow and crisis referral requests from clients, families, and community providers on a 24/7/365 basis. Triage screens and assigns cases to Master’s Level Clinicians, Family Partners and Peers as determined by risk and safety, immediacy of need, location, and according to insurance requirements. This individual will work in conjunction with the ESP management team to ensure that the team is providing the highest quality of care to persons served and in compliance with our quality initiatives. Full time | 36 hours/week Schedule: Monday Wednesday 7pm - 7am RESPONSIBILITIES: Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations Assist clinicians in performing bed s

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