Etihad Airways
Airlines/Aviation
EmergencyResponseManager
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“Emergency Response Manager at Etihad Airways. Skills: emergency preparedness and response capability, aircraft incidents, accidents, and major operational disruption management, Corporate and Station Emergency Response Plans development and governance, global emergency response training and exercise programme design and management, Emergency Response Risk Framework management, emergency response exercises planning and execution, emergency response resource readiness oversight. Lead the developme”
What You'll Achieve.
ensuring enterprise consistency, regulatory compliance, and operational relevance across the global network; ensuring capability development keeps pace with network growth, fleet changes, and evolving operational risk; inform preparedness priorities and mitigation actions; ensuring business continuity coverage and audit readiness; drive infrastructure improvements
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree in Aviation management and/or project management certification, Previous aviation industry experinces within the airline business in ERP or a major operational department is essential, 5 years experience
What You'll Do.
Lead the development and maintenance of the organisation’s emergency preparedness and response capability for aircraft incidents
and major operational disruption.
Contribute to maintaining emergency documentation
delivering training and exercises
supporting risk and data management
and ensuring the readiness of emergency response facilities and equipment in line with operational requirements.
Manage the development
governance and continuous improvement of Corporate and Station Emergency Response Plans
ensuring enterprise consistency
regulatory compliance
and operational relevance across the global network.
Provide functional direction to Global Airports and regional operational teams
and assuring alignment between corporate emergency response requirements and local contingency plans.
and deliver Etihad Airways’ global emergency response training and exercise programme
ensuring capability development keeps pace with network growth
and evolving operational risk.
Manage the Emergency Response Risk Framework through ongoing assessment
and analysis of operational and station-level risk data to inform preparedness priorities and mitigation actions.
Lead the end-to-end planning and execution of emergency response exercises (table-top
including scenario design
stakeholder coordination
post-exercise evaluation
and closure of improvement actions through formal Management of Change (MOC) governance.
Oversee governance and data integrity for emergency response volunteer pools
and incident support rosters
ensuring business continuity coverage and audit readiness.
Manage emergency response resource readiness
and equipment within the Emergency Response Centre (ERC)
and Facilities to address gaps and drive infrastructure improvements.
Act as the focal point for internal and external audits related to emergency preparedness and response
coordinating inputs and maintaining effective working relationships with federal
and industry crisis management authorities.
Provide subject matter expertise and advisory support to senior operational leadership during periods of heightened risk
ensuring informed decision-making and effective escalation.
How You'll Work.
Team & Collaboration
Provide functional direction to Global Airports and regional operational teams; Coordinate inputs and maintaining effective working relationships with federal, local, and industry crisis management authorities; Provide subject matter expertise and advisory support to senior operational leadership
Process & Methodology
project management certification
Full Job Description
Synopsis Lead the development and maintenance of the organisation’s emergency preparedness and response capability for aircraft incidents, accidents, and major operational disruption. The role contributes to maintaining emergency documentation, delivering training and exercises, supporting risk and data management, and ensuring the readiness of emergency response facilities and equipment in line with operational requirements. Accountabilities • Manage the development, governance and continuous improvement of Corporate and Station Emergency Response Plans, ensuring enterprise consistency, regulatory compliance, and operational relevance across the global network. • Provide functional direction to Global Airports and regional operational teams, setting standards, issuing guidance, and assuring alignment between corporate emergency response requirements and local contingency plans. • Design, manage, and deliver Etihad Airways’ global emergency response training and exercise programme, ensuring capability development keeps pace with network growth, fleet changes, and evolving operational risk. • Manage the Emergency Response Risk Framework through ongoing assessment, consolidation, and analysis of operational and station-level risk data to inform preparedness priorities and mitigation actions. • Lead the end-to-end planning and execution of emergency response exercises (table-top, functional, and live), including scenario design, stakeholder coordination, post-exercise evaluation, and closure of improvement actions through formal Management of Change (MOC) governance. • Oversee governance and data integrity for emergency response volunteer pools, training records, notification groups, and incident support rosters, ensuring business continuity coverage and audit readiness. • Manage emergency response resource readiness, including facilities, systems, and equipment within the Emergency Response Centre (ERC), working with DTI, Asset Management, and Facilities to address ga
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