Seven Counties Services
EmergencyPsychiatryProgramAssistantPRN
“Emergency Psychiatry Program Assistant - PRN at Seven Counties Services. Skills: Front-desk/reception functions, Resource information, Crisis intervention, Medical record-related functions. Meeting and greeting patients and visitors. Answering multi-line switchboard”
Industry & Context.
Low level crisis intervention; Offering support; Arranging for on-site crisis intervention; Linking to trained crisis counselors
COMPANY OR PERSONAL VEHICLE USAGE: No, Position may occasionally require walking or standing, stooping, or bending., Occasional exposure to office chemicals or continual use of a video display terminal., May involve occasional exposure to threat of bodily harm from clients or their families., May require performing tasks on an unplanned or occasional basis that involve exposure to blood, body fluids or tissue.
What They're Looking For.
Must Have
One-to-two years’ experience working in an office setting and performing various clerical or administrative tasks., Without any formal business school training beyond high school, three-to-four years of such experience., Proficient at multi-tasking with minimal supervision in an often-fast paced environment., Being a key player on a multidisciplinary team.
Nice to Have
Experience in a mental health or social services setting.
What You'll Do.
Meeting and greeting patients and visitors
Answering multi-line switchboard
Fielding calls of differing subject matter
Routing calls to the appropriate source
Sending and delivering faxes
Providing resource information to callers
Fielding calls from outside providers
Ensuring that patients leaving the unit have written materials
Providing low level crisis intervention to callers
Arranging for on-site crisis intervention
Linking to trained crisis counselors
Completes data entry of patient data
Entering and retrieving clinical and demographic information
Putting together legal health records
Ensuring all required clinical documentation are present
Processing billing forms
Notarizing Mental Inquest Warrants
Arranges ambulance transport to inpatient facilities
Communication with police departments
Communication with inpatient psychiatric units
Provides low level monitoring of patients
Alerting doctor and clinical team of potential or elevating agitation
Contacting security staff if needed
Participate in crisis intervention techniques
Responding if required
How You'll Work.
Team & Collaboration
Works with both Seven Counties Services and the University of Louisville Hospital electronic systems.; Communication with police departments and mental inquest warrant clerks to assist clinical team.; Communication with inpatient psychiatric units to facilitate a seamless transfer of patient care.; Alerting doctor and clinical team of potential or elevating agitation.; Being a key player on a multidisciplinary team.
Communication Scope
Answering multi-line switchboard; Fielding calls of differing subject matter; Routing calls to the appropriate source; Communication with police departments; Communication with inpatient psychiatric units
Applying for this Emergency Psychiatry Program Assistant - PRN role?
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