EmergencyCommunicationsCenterSpecialist

**Overview:** This is a day shift position, 7am - 7:30pm. Every other weekend. Holiday rotation required. **Job Description Summary:** Effectively communicates emergency information to appropriate stakeholders. **Job Description:** **Essential Functions:** * Receives and transmits emergency and urgent information via radio, computer, and telephone to pre-hospital and in-house personnel. * Answers and appropriately directs incoming emergency calls from transport and on-scene personnel, providing efficient support and assisting with the coordination of resources. * Facilitates effective and accurate communication between internal and external departments and staff. * Provides security dispatching services, monitoring cameras and alarms and reporting activity. * Maintains accurate documentation of clinical and billing information, emergency communications, and security and medical events, relaying to appropriate personnel as needed. * Assists with the training of new employees, developing reports, and maintaining emergency communication equipment. **Education Requirement:** High School Diploma, or equivalent, required. **Licensure Requirement:** (not specified) **Certifications:** Paramedic Certification, preferred. **Skills:** * Familiarity with mainframe systems. * Database and spreadsheet software skills. * Effective analytical and organizational skills. * Excellent verbal and written communication, interpersonal, and problem-solving skills * Ability to multi-task effectively. * Ability to function calmly and respond quickly in a stressful or emergency situations. * Knowledge of medical terminology, disease processes, andpre-hospital procedures. **Experience:** * Experience in an Emergency Department or other clinical setting, preferred. * Emergency dispatch or EMS experience, preferred. **Physical Requirements:** OCCASIONALLY: Color vision, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Walking FREQUENTLY: Interpreting Data, Problem solving CONTINUOUSLY: