AIRS Medical Inc
Healthcare Technology
EMEATechnicalCustomerSuccessManager
“EMEA - Technical Customer Success Manager at AIRS Medical Inc. Skills: Technical Customer Success, Healthcare IT, DICOM networking. Configure SwiftMR on VMs. Deploy SwiftMR on gateway PCs”
What You'll Achieve.
Ensure clients achieve results
Industry & Context.
Independently diagnose issues; Resolve complex issues
Occasional business travel
What They're Looking For.
Must Have
1+ years technical support, 1+ years application support, Healthcare IT experience, Proficiency TCP/IP networking, Proficiency DICOM networking, Fluent in English, Fluent in German
Nice to Have
PACS support experience, 3+ years technical support, 3+ years application support, Experience with Linux
What You'll Do.
Configure SwiftMR on VMs
Deploy SwiftMR on gateway PCs
Integrate SwiftMR with MRI systems
Integrate SwiftMR with PACS
Manage network configurations
Manage DICOM configurations
Troubleshoot TCP/IP networking
Troubleshoot DICOM networking
Support data transmission
Manage SwiftMR cloud operations
Ensure secure performance
Ensure reliable performance
Provide application support
Resolve technical issues
Troubleshoot integration issues
Troubleshoot connectivity issues
Configure MRI systems
Develop documentation
Maintain documentation
Assist clients self-support
Ensure clients leverage capabilities
Achieve desired results
Plan SwiftMR integrations
Coordinate SwiftMR integrations
How You'll Work.
Team & Collaboration
Collaborate with team members
Communication Scope
Explain technical concepts
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