Jll

EMEARegionalLead

London, United Kingdom FULL TIME
The Brief

“EMEA Regional Lead at Jll. Skills: corporate real estate services, account management, client relationship management, financial management, team leadership, strategic planning, vendor management. managing and growing corporate real estate services for key clients across the Europe, Middle East, and Africa (EMEA) region. Serve as the primary point of contact and trusted advisor for assigned corporate clients in the EMEA region”

What You'll Achieve.

drive account growth; deliver superior client outcomes; maintain service excellence; improve profitability; drive business growth

What They're Looking For.

Must Have

Significant experience in corporate real estate services, at least 5 years in senior account management, Proven track record managing large, complex client accounts across EMEA, understanding of EMEA real estate market, regulations, and cultural nuances, Excellent leadership, communication, and negotiation skills, Demonstrated ability to drive business growth and manage P&L

Nice to Have

Fluency in additional European languages are advantageous, Proficiency in financial modeling, data analysis, and presentation software, RICS qualification or equivalent professional certification is desirable

What You'll Do.

managing and growing corporate real estate services for key clients across the Europe

and Africa (EMEA) region

Serve as the primary point of contact and trusted advisor for assigned corporate clients in the EMEA region

Develop and maintain relationships with C-suite and senior executives

Conduct regular strategic reviews and quarterly business reviews

Proactively identify and address client concerns

Manage end-to-end delivery of corporate real estate services across EMEA

Coordinate first-generation outsourcing initiatives and existing vendor relationships

Develop and implement standardized processes for consistent service delivery

Monitor KPIs and SLAs to maintain service excellence

Assume full P&L responsibility for assigned account

Develop budgets and financial forecasts

Implement strategies to improve profitability

Monitor financial performance and manage risks

Identify opportunities to expand services within existing account

Lead and mentor a cross-functional team of 15-20 real estate professionals

Foster a culture of excellence

and continuous improvement

Conduct performance reviews and develop career progression plans

Collaborate with HR to recruit and retain top talent

Develop and implement 3-5 year strategic plans for assigned account

Anticipate market trends and client needs to adapt service offerings

Contribute to overall company growth strategy in EMEA

and performance of third-party vendors

Negotiate and manage vendor contracts

Implement vendor scorecard system and foster relationships

Ensure compliance with relevant regulations and company policies

Implement risk management strategies

Stay informed about industry trends and best practices

Develop and maintain comprehensive performance dashboards

Utilise data analytics to identify trends and opportunities

Prepare and present reports to internal stakeholders and clients

How You'll Work.

Team & Collaboration

Collaborate with HR to recruit and retain top talent; Prepare and present reports to internal stakeholders and clients

Communication Scope

Excellent leadership, communication, and negotiation skills

Process & Methodology

Coordinate first-generation outsourcing initiatives

Free ATS check

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