Jll
real estate
EMEAAccountLead
Neural analysis suggests this role is
optimal for Mid+ candidates.
“EMEA Account Lead at Jll. Skills: Account Management, Facilities Management, Client Relations. Support the portfolio strategy in region. Support and actively contribute to the strategy per asset/country”
What You'll Achieve.
drive EMEA wide initiatives; delivery of the Annual Account Plan; promoting sustainability; adding value; driving innovation; reinforcing prompt response and customer service focused delivery; promote engagement, customer service excellence and aligned delivery; drive innovation; improve team performance
Industry & Context.
identification and removal of potential roadblocks; timely solutions
What They're Looking For.
Must Have
operational awareness and understanding of the JLL delivery and customer needs in each of the client facilities supported by JLL Integrated Facilities Management, understanding and offer guidance to local FM’s in terms of soft and hard services and technical repairs, provide guidance to FM’s in terms of managing local vendors, Ensuring statutory and local regulatory pharmaceutical compliance relating to all aspects of service delivery at all facilities in region
Nice to Have
deep experience in commercial real estate, skilled trades, technology
What You'll Do.
Support the portfolio strategy in region
Support and actively contribute to the strategy per asset/country
Support the JLL Account Director to drive EMEA wide initiatives
Support the delivery of FM operations across the portfolio
Promote high level of satisfaction among client users
Demonstrate leadership
giving direction and mentoring the JLL teams
Provide support to JLL FM’s with Building Management Systems
Ensure statutory and local regulatory pharmaceutical compliance
Act as go-to person in relation to coordination
Ensure all contractual deliverables are actioned
Support Sustainability goals across all facilities
attract and retain a team of top talented
Improve team performance through regular coaching
Assist the client with the development of the property budgets
Participate in monthly Governance and QBR
How You'll Work.
Team & Collaboration
Collaborate with the global portfolio lead; Collaborate with JLL Sustainability leaders; Work with product team
Communication Scope
Communicating in an open, honest, transparent manner; Ability to tailor the message to specific audience and their needs
Process & Methodology
project management, crisis management
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. * Having an operational awareness and understanding of the JLL delivery and customer needs in each of the client facilities supported by JLL Integrated Facilities Management. * Supporting the portfolio strategy in region with active management of critical dates per asset * Supporting and actively contributing to the strategy per asset/country in collaboration with the global portfolio lead * Supporting the JLL Account Director to drive EMEA wide initiatives in terms of Engineering Service Delivery, Compliance Management, Asset Management, Energy and Sustainability, Client First Interface and delivery of the Annual Account Plan. * Supporting the delivery of FM operations across the portfolio in terms of contract delivery, health and safety, engineering services, legislative compliance, contractor management, promoting sustainability, adding value and driving innovation * Promoting high level of satisfaction among client users and reinforcing prompt response and customer service focused delivery * Demonstrating leadership, giving direction and mentoring the JLL teams across the portfolio to promote engagement, customer service excellence and aligned delivery across all service lines * Providing support to JLL FM’s with Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance * Ensuring statutory and local regulatory pharmaceutical compliance relating to all aspects of service delivery
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