Doppel
Cybersecurity
EmailSecurityArchitectureManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Email Security Architecture Manager at Doppel. Skills: Email Security Architecture, Customer Success, Team Leadership. Build, mentor, and lead a team of Email. Establish operational processes, performance standards, and best practices”
What You'll Achieve.
Improve customer adoption; Improve time-to-value; Improve remediation outcomes; Improve customer satisfaction; Improve defenses against threats; Improve detection, investigation, and response workflows; Ensure successful customer outcomes; Ensure long-term growth
Industry & Context.
Threat investigation; Root cause analysis
What They're Looking For.
Must Have
Build, mentor, and lead a team, Establish operational processes, Develop onboarding, enablement, and career development programs, Manage team capacity, escalations, and customer coverage models, Drive operational metrics, Build a high-performance culture, Serve as an executive escalation point, Guide customers through Email Security deployments, Help customers improve their defenses, Lead security reviews, threat discussions, Partner with customer security, messaging, and IT teams, Act as a trusted advisor, Oversee investigations, Help define operational playbooks, Partner with internal enforcement and takedown teams, Drive continuous improvement of detection, investigation, and response workflows, Help operationalize the connection between inbox threats, Act as the primary voice of customers, Identify detection gaps, workflow friction, automation opportunities, Partner closely with Product Management and Engineering, Help define scalable operational models, Participate in new product launches, Translate customer feedback and operational learnings, Support sales and go-to-market teams, Help develop technical positioning, Contribute to the evolution of Doppel's Email Security offering, Partner across Sales, Customer Success, Product, and Engineering
Nice to Have
Experience with email security platforms, Experience in security operations, Familiarity with automated remediation, Experience working in fast-paced startup, Background supporting enterprise and Fortune 1000 customers, Experience building customer-facing security programs
What You'll Do.
and lead a team of Email
Establish operational processes
performance standards
and career development programs
and customer coverage models
Drive operational metrics around customer adoption
Build a high-performance culture focused on customer outcomes
Serve as an executive escalation point for strategic
Guide customers through Email Security deployments and operationalization
Help customers improve their defenses against phishing
Lead security reviews
and executive-level customer
Partner with customer security
Act as a trusted advisor to security leaders
Oversee investigations involving phishing campaigns
impersonation attacks
Help define operational playbooks for investigation
Partner with internal enforcement and takedown teams to
Drive continuous improvement of detection
Help operationalize the connection between inbox threats and
Act as the primary voice of customers and
Identify detection gaps
automation opportunities
Partner closely with Product Management and Engineering to
Help define scalable operational models that leverage automation
Participate in new product launches
enablement initiatives
Translate customer feedback and operational learnings into actionable
Support sales and go-to-market teams during strategic evaluations
Help develop technical positioning
customer success stories
Contribute to the evolution of Doppel's Email Security
How You'll Work.
Team & Collaboration
Cross-functional leadership role; Intersection of security operations, customer success, solutions architecture, product, and engineering; Partner with customer security, messaging, and IT teams; Partner with internal enforcement and takedown teams; Partner with Product Management and Engineering; Partner across Sales, Customer Success, Product, and Engineering
Communication Scope
Executive presentations; Threat discussions
Full Job Description
ABOUT DOPPEL Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help some of the world’s most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying Digital Risk Protection, Human Risk Management and Email Security, Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale. Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup building the future of social engineering defense. Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet’s most urgent trust and safety challenges. THE ROLE As the Manager, Email Security Architecture, you will lead a team of Email Security Architects responsible for customer onboarding, detection tuning, operational excellence, threat investigation, and strategic customer guidance. This is a highly cross-functional leadership role that sits at the intersection of security operations, customer success, solutions architecture, product, and engineering. You will help define how customers deploy and operationalize Doppel Email Security while serving as a critical feedback loop between the field and our product organization. You will be responsible for building scalable processes, developing team talent, driving customer outcomes, and helping shape the future direction of Doppel's Email Security platform. WHAT YOU'LL DO TEAM LEADERSHIP & OPERATIONS - Build, mentor, and lead a team of Email Security Architects. - Establish operational processes, performance standards, and best practice
Applying for this Email Security Architecture Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Doppel?
Real rants from real employees. Read before you apply.