Santa Fe College
Education
EducationalAide,Library
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Educational Aide, Library at Santa Fe College. Greet visitors at service desks. Respond to visitors at service desks”
Industry & Context.
Criminal background check
What They're Looking For.
Must Have
Currently enrolled Santa Fe College student, Good academic standing, Taking six or more credit hours
Nice to Have
Availability to work mornings, Availability to work nights, Availability to work weekends
What You'll Do.
Greet visitors at service desks
Respond to visitors at service desks
Direct visitors at service desks
Accept telephone calls
Screen telephone calls
Route telephone calls
Resolve front-line questions
Refer inquiries as necessary
Assist users with borrowing materials
Assist users with study room reservations
Assist users with computers
Assist users with printing
Assist users with Wi-Fi
Answer general library questions
Shelve library materials
Maintain library materials
Identify safety concerns
Identify policy concerns
Communicate safety concerns
Communicate policy concerns
Operate office equipment
Maintain office equipment
Provide general administrative support
Honor privacy of student records
Honor security of student records
Comply with College Rules
Comply with procedures
Comply with guidelines
Comply with laws and regulations
Provide service excellence
Engage professionally
Perform other duties as assigned
Full Job Description
**Job Description Summary** Application Deadline: This advertisement is open continuously and for multiple positions. Applications are reviewed on a need-by basis. The Lawrence W. Tyree Library located at Santa Fe College’s Northwest Campus supports the college’s mission, goals, and curriculum with knowledgeable staff, appropriate resources, and an environment that promotes user success and life-long learning. The library is hiring multiple educational aides to perform duties essential to library circulation, collection maintenance, and the provision of quality library services. The Educational Aide will maintain a functional and efficient work environment and ensure compliance with SF and FERPA policies. # _****_ **Job Description** ## Responsibilities and Duties: * Provides a professional, helpful, and welcoming atmosphere by greeting to, responding to, and directing visitors at the Tyree Library service desks on the NW campus. * Accepts, screens, and routes telephone calls concerning activities and operations of the library, directing inquiries as appropriate. * Provides some front-line level of resolution to questions or concerns while making appropriate referrals as necessary. * Assists library users with borrowing materials, study room reservations, computers, printing, Wi-Fi-, and general library questions. * Shelves and assists in the maintenance of library materials. * Regularly moves throughout the interior and exterior of the building to identify and communicate any safety or policy concerns/needs. * Operates and maintains office equipment such as copy machines, laminators, and document shredders to scan documents, print documents, etc. * Ensures rooms are cleanly by wiping down desks in the testing room, computer lab, breakroom, and sanitizing desks/chairs. * Provides general administrative support for Library staff. * Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and c
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