Canva
Education Technology
EducationSolutionsManager
Neural analysis suggests this role is
optimal for mid candidates.
“Education Solutions Manager at Canva. Skills: Technical integration, Education technology, Customer success. Identify technical blockers. Design scalable solutions”
What You'll Achieve.
Streamline technical integration experience; Enable Canva to support education customers; Expand and strengthen ecosystem; Improve onboarding; Improve adoption; Improve customer success; Drive product improvements; Drive operational efficiency
Industry & Context.
Solve complex challenges; Identify technical blockers; Design scalable solutions; Troubleshoot issues; Identify and solve challenges; Systems thinking; Identify scalable solutions; Troubleshoot customer issues
Work flexibly across time zones
What They're Looking For.
Must Have
Deep experience with authentication, Deep experience with identity management, Deep experience with rostering, Deep experience with LMS platforms, Deep experience with enterprise software integrations, Comfortable discussing SAML, Comfortable discussing OAuth, Comfortable discussing OIDC, Comfortable discussing SCIM, Comfortable discussing LTI, Comfortable discussing OneRoster, Comfortable discussing APIs, Comfortable discussing enterprise provisioning systems, Translate complex technical concepts, Build relationships across customers, Build relationships across partners, Build relationships across internal teams, Navigate a wide variety of stakeholders, Systems thinking, Identify scalable solutions, Troubleshoot customer issues, Collaborate with engineers, Present recommendations to leadership, Willing to work flexibly across time zones
Nice to Have
Experience with Python and machine learning frameworks, Experience with cloud-native distributed architectures
What You'll Do.
Identify technical blockers
Design scalable solutions
Shape product improvements
Support education customers at scale
Serve as trusted technical advisor
Work with engineers to scope solutions
Deliver solutions for unique environments
Deliver solutions for custom technology stacks
Own technical aspects of partner relationships
Expand ecosystem of integrations
Strengthen ecosystem of integrations
Identify and solve technical onboarding challenges
Solve integration challenges for education customers
Partner with Product teams
Partner with Engineering teams
Design scalable solutions
Implement scalable solutions
Improve customer success
Act as technical lead
Support discovery for custom solutions
Support design for custom solutions
Support testing for custom solutions
Support rollout of custom solutions
Manage technical relationships with partners
Resolve integration-related issues
Translate customer requirements
Provide actionable product feedback
Influence Canva's education integration roadmap
Identify patterns across customer requests
Identify patterns across technical challenges
Drive product improvements
Drive operational efficiency
How You'll Work.
Team & Collaboration
Partner across Product; Partner across Engineering; Partner across Support; Partner across Sales & Success; Collaborate with engineers; Work with internal teams
Communication Scope
Clear guidance; Practical guidance
Full Job Description
Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As Canva scales its impact across education globally, we're looking for an Education Solutions Manager to help streamline the technical integration experience for school districts, ministries of education, universities, and strategic education partners. You'll partner across Product, Engineering, Support, and Sales & Success teams to solve complex challenges related to authentication, SSO, rostering, provisioning, and learning management system (LMS) integrations. You'll identify technical blockers, design scalable solutions, and help shape the processes, documentation, and product improvements that enable Canva to support education customers at scale. You'll also serve as a trusted technical advisor for customers with complex integration needs, leading discovery, troubleshooting issues, and working with engineers to scope and deliver solutions for unique environments and custom technology stacks. In addition, you'll own the technical aspects of Canva's relationships with key education technology partners, helping expand and strengthen our ecosystem of authentication, rostering, and LMS integrations. At the moment, this role is focused on: * Identifying and solving technical onboarding and integration challenges for education customers around the world, particularly related to SSO, authentication, rostering, provisioning, and LMS connec
Applying for this Education Solutions Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Canva?
Real rants from real employees. Read before you apply.