EditorialEngagementSupportAssistant

**Job Title: Editorial Engagement Support Assistant** **Location: Pune** **About Springer Nature Group** Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup **About the Team** Springer Nature works with thousands of external and internal academic editors to run our journals and collections. We also work with hundreds of thousands of peer reviewers to ensure manuscripts are assessed for publication in a timely and appropriate manner. The Editorial Engagement Support Assistant (EESA) is responsible for providing an exceptional level of support to these editors and reviewers. **About the Role** The Editorial Engagement Support Assistant (EESA) on a specific portfolio of journals, the EES ensures that editors and reviewers can perform their role to the required standards. Acting as a data steward for editor and reviewer information across the company, the EESA works with Journal Owners to ensure that information stored in enterprise-level systems and databases complies with agreed data standards. A customer-service expert, the EESA also acts as the first point of contact for editors and reviewers, ensuring that they receive the best possible experience when joining the editorial boards of our journals, and supporting them all the way through their lifecycle working with Springer Nature. **Roles Responsibilities** 1\. Data governance: Ensuring data standards are imple