HDR
Technology
EdgeConnectivitySpecialist2
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Edge Connectivity Specialist 2 at HDR. Skills: Enterprise connectivity, Network troubleshooting, Cloud networking. Support enterprise connectivity services. Troubleshoot network incidents”
Industry & Context.
Troubleshoot network incidents
On-call support, Scheduled on-call flexibility, Remain reasonably reachable off-hours
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, Minimum 3 years experience, Enterprise LAN/WAN support, Office networking support, Wireless environments support, Routing understanding, Switching understanding, VLANs understanding, WAN technologies understanding, VPNs understanding, Firewall administration understanding, Network issue troubleshooting, Change management familiarity, Incident management familiarity, Operational governance familiarity, Independent work ability, Manage multiple priorities
Nice to Have
Hybrid cloud experience, Multi-site enterprise network experience, Azure networking services experience, AWS networking services experience, SD-WAN experience, Network access control experience, Enterprise wireless platforms experience, Infrastructure security controls familiarity, Network segmentation principles familiarity
What You'll Do.
Support enterprise connectivity services
Troubleshoot network incidents
Resolve network incidents
Implement approved changes
Support connectivity between environments
Assist with management of cloud network services
Participate in lifecycle activities
Ensure network changes comply with governance
Create technical documentation
Maintain technical documentation
Create operational procedures
Maintain operational procedures
Provide technical guidance
Participate in on-call support
Participate in operational readiness activities
How You'll Work.
Team & Collaboration
Connectivity Engineer team members
Communication Scope
Technical documentation; Operational procedures
Full Job Description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wireless, firewall operations, and cloud-connected edge environments. Troubleshoot and resolve complex network incidents involving routing, switching, VPN, wireless, circuits, firewall policy, and hybrid connectivity dependencies. Implement approved changes to switches, routers, firewalls, SD-WAN/WAN edge devices, wireless infrastructure, and public cloud network components. Support connectivity between office environments, private cloud, datacenters, and public cloud services. Assist with management of public cloud network services such as VNets/VPCs, routing, private connectivity, network security controls, and hybrid interconnects. Participate in lifecycle activities including hardware refresh, code upgrades, circuit migrations, and wireless improvements. Ensure network changes comply with governance, security standards, and change control requirements. Create and maintain technical documentation, diagrams, standards, and operational procedures. Provide technical guidance to Connectivity Engineer I team members. Participate in on-call support and operational readiness activities. Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity. Preferred Qualifications Ex
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