EDCareCoordinator

White Oak Medical Center ## [If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.](http://www.myworkday.com/adventisthealthcare/d/task/3005$4482.htmld) ## _****_ White Oak Medical Center seeks to hire an experienced ED Care Navigator for our OP Care Navigation department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As an ED Care Navigator, you will: • Identify patients who are vulnerable, high risk for readmission within 30 days of discharge, and/or high ED utilizers requiring additional support and connections to community resources. • Collaborate with patients, ED staff, ED physicians, and community providers to develop a comprehensive plan of care for safe discharge. Completes required documentation in a timely and accurate manner • Act as a patient advocate by identifying and connecting patients to the most appropriate community resources. Maintain a directory of available services by geographical area and update others about new services. Consult with others to identify potential community resources for resolving client health, psychosocial, or financial barriers. • Collaborate with behavioral health team and other community groups to ensure patients are connected to the most appropriate mental health programs in the community. • Identify patients with admitting orders still in the ED. ED Care Navigator will interview and complete assessment on the patients / family members to formulate a plan of care prior to transferring to a unit. • Collaborate with ED interdisciplinary team to create CRISP Care Alerts for complex and high utilizing patients Qualifications include: • Empathic toward individuals’ complex health needs and their families • Strong communication and customer service skills • Knowledge of community resources • Strong writing skills • Strong organizational skills: able to develop workflows to create more efficient proce