Backbase
Financial Services
(Ecosystems)ProductManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“(Ecosystems) Product Manager at Backbase. Skills: Product Management, Banking Integrations, API Integrations. Own end-to-end integration lifecycle for Grand Central’s banking. Serve as primary PM point of contact for”
Industry & Context.
Analytical skills; Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
5-8 years experience in Product Management, Solutions Engineering, Technical Consulting, or Implementation PM, 2 years leading integrations with banks, payment processors, or financial systems in a client-facing capacity, Technical fluency with API-based integrations: REST, SOAP, GraphQL, webhooks, event-driven architectures, and backend data flows, Ability to produce and maintain integration artefacts: API specifications, data mapping documentation, integration playbooks, and operational runbooks, Experience as a primary client-facing PM throughout integration implementations, Ability to act as first-line triage for integration issues, Analytical skills and cross-disciplinary communication, Experience managing delivery backlogs in Agile environments
Nice to Have
Hands-on experience with Backbase Grand Central, or comparable iPaaS / API management platforms, Experience with event-driven architecture, microservices, and data reconciliation processes in a banking context, Exposure to cloud platforms (AWS, Azure, GCP) in a banking technology deployment context
What You'll Do.
Own end-to-end integration lifecycle for Grand Central’s banking
Serve as primary PM point of contact for
Lead technical discovery sessions with bank architects
Define and maintain integration standards for partner bank
Translate complex bank requirements into structured product artefacts
Work directly with engineering to clarify requirements
Validate implementation details
Resolve technical trade-offs
Support testing and validation of integrations
Act as first-line triage for integration issues
Investigate root causes
Provide engineering with clear reproduction steps
Track and monitor integration health metrics post go-live
Drive continuous improvement cycles
Build trusted advisor relationships with technical stakeholders
Run technical workshops and enablement sessions
Surface integration gaps
recurring pain points
Contribute to quarterly OKRs with engineering leadership
Collaborate with Sales and Pre-Sales on technical go-to-market
Build and maintain repeatable integration playbooks
Build and maintain certification guides
Build and maintain documentation
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Engineering leadership; Sales and Pre-Sales; Core product team
Communication Scope
Cross-disciplinary communication; Client presentations; Technical workshops; Enablement sessions
Process & Methodology
Agile environments, Delivery backlogs
Full Job Description
About the Role Backbase Grand Central is the iPaaS solution at the heart of Backbase’s Banking Platform — enabling banks to connect and orchestrate data flows across their entire ecosystem through API-based integrations with core banking vendors, payment rails, Open Banking providers, and other third-party data services. As a Forward Deployed Product Manager for Banking Integrations, you will be embedded directly with strategic bank clients — serving as the primary PM point of contact throughout their integration journey with Grand Central. This is not a traditional product role. You will spend significant time sitting alongside bank architects and integration leads, running discovery sessions, translating complex requirements into actionable specs, and owning the delivery outcome at the customer’s end. Your insights from the field will directly shape the Grand Central roadmap. You are the bridge between what banks need today and what the platform must become tomorrow. Responsibilities — What You’ll Do Own the end-to-end integration lifecycle for Grand Central’s banking vendor connectors — from initial discovery and API mapping through certification, pilot launch, and live deployment at client banks. Serve as the primary PM point of contact for strategic bank clients throughout their Grand Central implementation, owning the relationship and delivery outcome from kickoff to post-go-live. Lead technical discovery sessions with bank architects, integration leads, and core banking teams to understand their existing ecosystem, technical constraints, data flows, and business objectives. Define and maintain integration standards for partner bank connections: API specifications, data mapping documentation, file format standards, reconciliation protocols, and operational runbooks that can be reused across implementations. Translate complex bank requirements into structured product artefacts — PRDs, user stories, integration blueprints, and acceptance criteria — and work dire
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