EconomistI

As the Economist for Customer Promise, you will be responsible for leading the research, econometric modeling, and analysis to understand customer preferences that inform how the business operates. This entails developing analytic tools and economic models - including generative AI agents - that take into account inventory, fulfillment center capabilities, carrier capabilities, customer preferences, and economic impacts to determine customer promise. You will design, build, and rigorously validate GenAI agents against traditional econometric models and production experiments to assess their accuracy, interpretability, and operational impact. The models and agents you develop will drive changes in transportation and fulfillment networks. You will work with a diverse scientific team including computer scientists, machine learning engineers, and statisticians as well as other economists. You will build statistical models and AI-powered agents using world-class data systems to solve business problems in a fast-paced environment, continuously evaluating new methodologies against established econometric approaches to advance the state of the art in promise optimization. Key job responsibilities Conduct economic analysis and develop models that apply mathematical, econometric, and statistical techniques to business problems, including estimates, optimizations, and forecasts using established methodologies in your specialty area Partner with business stakeholders to understand their challenges and translate business questions into technical economic frameworks that deliver workable solutions Build and validate economic models by ensuring data quality, testing results using standard practices, and taking responsibility for correct implementation and the impact your analysis has on business decisions Communicate findings clearly through technical documents, reports, and presentations to leaders and colleagues, conveying your reasoning and limitations of your analysis with tra