eCommerceShopifyAssistant

Our client is an established online children’s boutique and toy store that has been successfully operating for around 15 years. They cater to a diverse client base, including parents, grandparents, schools, preschools, and allied health professionals. They are now seeking to hire an **eCommerce Shopify Assistant** to manage and update product listings across their online stores. This role is vital for maintaining clean product data, optimising website presentation, and providing top-tier customer email and chat support. ### Job Responsibilities * Manage and update product listings within Shopify across two online stores * Clean and standardise product data, including weights, descriptions, images, and variants * Create and optimise product listings with accurate meta titles and descriptions * Prepare and execute bulk product uploads via spreadsheets and CSV files * Support ongoing product uploads from new supplier inventory and liaise with suppliers for details * Identify and resolve duplicate or inconsistent listings across both websites * Respond to customer emails and handle online chat support within required timeframes * Resize and optimise product images for website use while creating SEO-friendly alt text * Monitor website listings for errors, missing information, or out-of-stock issues * Assist with category organisation, website merchandising, and seasonal product updates * Upload and organise invoices or stock documentation * Assist with basic competitor and pricing research alongside general eCommerce tasks **Requirements** * Minimum of 2 years of experience using Shopify in a similar eCommerce role * Strong attention to detail and consistency in product formatting * Excellent written and verbal English skills with a warm, friendly communication style * Intermediate proficiency using spreadsheets and managing CSV files for bulk data uploads * Basic understanding of SEO principles including meta descriptions and image alt tags * Experience with Canva or ba