White Fox Boutique
Retail
EcommerceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Ecommerce Manager at White Fox Boutique. Skills: Ecommerce management, Shopify expertise, Team leadership. Own daily trading performance. Lead and develop the eCommerce team”
What You'll Achieve.
Drive real sales growth; Improve customer lifetime value
Industry & Context.
Troubleshoot issues; Analyse results
What They're Looking For.
Must Have
Hands-on Shopify expertise, Process-first mindset, Experience managing and mentoring an eCommerce team, Analytical skills, Solid understanding of onsite Merchandising, Search, CRO and UX principles, Experience with merchandising tools and customer data platforms, Highly organised, Self-directed, Comfortable working at pace
What You'll Do.
Own daily trading performance
Lead and develop the eCommerce team
Set clear processes and standards
Identify and eliminate operational inefficiencies
Drive site merchandising
Drive category management
Drive content execution
Merchandising and Marketing
Align trading plan with priorities
Monitor and be accountable for site health
Troubleshoot issues fast
Ensure all stock is displayed correctly
Build and execute a CRO and UX testing
Conduct regular competitor reviews
Contribute to the CRM roadmap
How You'll Work.
Team & Collaboration
Partner with Buying; Partner with Merchandising; Partner with Marketing
Communication Scope
Presenting findings
Process & Methodology
Roadmap planning
Full Job Description
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. A newly created role has become available for an experienced Ecommerce Manager to join the White Fox family based at our stunning office in Rosebery. You will be managing the day to day trading activity on the White Fox sites globally while leading a team of Website Merchandiser’s. Reporting to our Director's, this role is responsible for the trading activity on each White Fox website which includes Australia and USA with further international and device expansions planned. Think this could be you? Apply below! **Key Responsibilities** * Own daily trading performance across all White Fox Shopify sites, with a clear read on traffic, conversion, AOV, Bounce rates, trends and patterns * Lead and develop the eCommerce team, setting clear processes and standards for how work gets done * Identify and eliminate operational inefficiencies. Building scalable, documented workflows * Drive site merchandising, category management, onsite search and content execution within brand guidelines * Be an expert in Shopify's tooling, and when to leverage 3rd parties and integrated apps * Partner with Buying, Merchandising and Marketing to align the trading plan with product and campaign priorities * Monitor and be accountable for site health, troubleshoot issues fast and ensure all stock is displayed correctly at all times * Build and execute a CRO and UX testing roadmap. Running A/B tests, analysing results and presenting findings * Conduct regular competitor reviews to stay ahead of the market * Contribute to the CRM roadmap to improve customer lifetime value **Requirements** * Hands-on Shopify expertise. You know the platform deeply and have used it to drive real sales growth * A process-first mindset. You look at how things are d
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