HireHawk
Consumer Goods
EcommerceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Ecommerce Manager at HireHawk. Skills: Ecommerce, Conversion Rate Optimization, Shopify, Klaviyo. Own conversion rate optimization. Run A/B tests”
Industry & Context.
Troubleshoot issues
What They're Looking For.
Must Have
2 to 4 years DTC ecommerce, Hands-on Klaviyo experience, Worked on TikTok Shop, Basic Amazon Seller Central familiarity, Comfortable with Shopify app ecosystem, CRO mindset, Detail-oriented and execution-focused, Comfortable using AI tools, Communicator who can work cross-functionally
Nice to Have
Experience at beauty DTC brand, Experience at wellness DTC brand, Experience at CPG DTC brand, Familiarity with affiliate ecommerce, Familiarity with influencer-adjacent ecommerce, Basic HTML/CSS for email, Experience with Elevar, Experience with Triple Whale, Experience with attribution platforms, Experience with analytics platforms, Comfort pulling data in Google Sheets, Comfort interpreting data in Google Sheets, Comfort pulling data in Looker, Comfort interpreting data in Looker
What You'll Do.
Own conversion rate optimization
Manage Shopify app ecosystem
Maintain integrations
Troubleshoot app issues
Coordinate creative team
Deploy updated imagery
Own PDP optimization TikTok Shop
Monitor TikTok Shop performance
Flag TikTok Shop issues
Coordinate content team
Coordinate affiliate team
Ensure product pages dialed in
Stay current on TikTok Shop features
Surface relevant TikTok Shop updates
Assist with Amazon listing optimization
Implement Amazon listing updates
Maintain Amazon listing health
Flag suppressed Amazon listings
Flag Amazon content issues
Flag Amazon policy flags
Coordinate Amazon resolution
Execute campaign sends
Build email campaigns
Schedule email campaigns
Deploy email campaigns
Partner on flow strategy
Manage segmentation logic
Pull post-send reporting
Surface performance insights
Ensure review collection
Ensure review moderation
Ensure review syndication
Maintain clean documentation
Support new channel launches
Support integration launches
How You'll Work.
Team & Collaboration
Work with Director of Growth; Work with retention agency; Work cross-functionally; Work with creative team; Work with content team; Work with affiliate team; Work with internal stakeholders; Work with agency contacts
Communication Scope
Cross-functional communication
Full Job Description
* **Location:** Remote / Virtual * **Job Type:** Full-Time HireHawk builds high-performing remote teams for U.S. and Canadian companies by connecting great people with meaningful work, no matter where they live. We’re hiring this role on behalf of a fast-growing direct-to-consumer haircare brand that takes site experience seriously and wants a dedicated owner for conversion and on-site performance. We're looking for an Ecommerce Manager who owns the on-site and channel execution across our key platforms. You'll drive CRO on our Shopify storefront, manage and optimize product pages on TikTok Shop and Amazon, run email campaign sends, and keep the operational layer of our ecommerce engine running cleanly. You'll work closely with the Director of Growth and our retention agency on email flows and campaigns, your job is execution and iteration, not just ideation. If you like seeing your work ship fast, move metrics, and actually matter, this is the role. **Responsibilities:** **Site CRO & Shopify** * Own conversion rate optimization across the Shopify storefront PDPs, collection pages, checkout flow, homepage * Run A/B tests and on-site experiments; manage tooling and interpret results * Manage Shopify app ecosystem including upsell/cross-sell, reviews, subscriptions, bundles, and site speed tools * Maintain integrations and troubleshoot issues across apps, pixels, and data layers * Coordinate with creative team to brief and deploy updated imagery, copy, and UGC across PDPs **TikTok Shop** * Own PDP optimization on TikTok Shop titles, bullets, imagery, A+ content, category/attribute setup * Monitor TikTok Shop storefront performance and flag issues to the broader team * Coordinate with the content and affiliate team to ensure product pages are dialed in to support creator traffic * Stay current on TikTok Shop feature releases and surface relevant updates **Amazon** * Assist with Amazon listing optimization titles, bullets, A+ content, backend keywords, imagery * Work al
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