VACU

EastEndBranchPartTimeTeller

Henrico, Virginia, United States PART TIME
The Brief

“East End Branch Part-Time Teller at VACU. Skills: teller related transactions, member service, VACU policies and procedures, VACU products and services. Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures.. Builds and maintains member relationships by recommending VACU products and services.”

What You'll Achieve.

Meets expectations in all areas of teller performance documentation including service quality, operations, and sales.

Industry & Context.

Problems you'll solve

Assists in reconciling errors or discrepancies; exercising good judgment and seeking approval for any transaction exceeding their level of authority

Eligibility Requirements

sit and stand for long periods of time, occasionally lifting up to 50 pounds and/or up to 30 pounds frequently

What They're Looking For.

Must Have

high school diploma or equivalent, Cash handlingusiness experience, preferably at a financial institution

Nice to Have

Good understanding of products and services offered by financial institutions, Satisfactory computer skills

What You'll Do.

Provides superior member service by accurately and efficiently performing teller related transactions in accordance with VACU policies and procedures.

Builds and maintains member relationships by recommending VACU products and services.

Demonstrates appropriate knowledge of all VACU policies and procedures related to the teller area

including Security and Information Security.

Meets member needs by maintaining appropriate knowledge of all VACU products and services.

Makes appropriate referrals of VACU products and services.

Performs paying and receiving functions with accurate balancing and reporting

including but not limited to deposits

Handles each transaction proficiently

exercising good judgment and seeking approval for any transaction exceeding their level of authority.

Verifies and balances assigned cash drawer daily with minimal cash variances.

Assists in reconciling errors or discrepancies.

Maintains adequate cash and/or cash limits as required by VACU policy.

Demonstrates basic knowledge of safe deposit box access procedures.

Provides quality service by following all member service expectations.

Meets expectations in all areas of teller performance documentation including service quality

Comply with all published enterprise level policies and procedures including

Risk Management policies.

Complete all required

ongoing enterprise level training including

but not limited to BSA

and Information Security.

Report all Risk Management Policy violations in accordance with policy.

How You'll Work.

Communication Scope

professional appearance, manner and communication skills

Free ATS check

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