Company
EAPProgramManagerUK
Neural analysis suggests this role is
optimal for Mid+ candidates.
“EAP Program Manager UK. Skills: program management, client relationship management, operational expertise, regulatory awareness. Successful delivery of assigned programs from award through to close-out.. Oversee all aspects of program operations.”
What You'll Achieve.
Ensuring all client expectations are met or exceeded.; Delivering key performance indicators.; Maintaining compliance.; Ensuring a best-in-class service for patients, clients, and internal stakeholders.; Take full accountability for the deliverables and Key Performance Indicators committed to for the assigned program.; Delivery of Key Performance Indicators, including budgetary targets, as well as account relationship development objectives.
What They're Looking For.
Must Have
Proven ability to lead programs and manage complex projects., Understanding of drug development lifecycles, regulatory requirements, and GDP (Good Distribution Practice)., Skilled at serving as the main point of contact, building trust, managing expectations, and identifying opportunities for growth., Experience in contract management, onboarding products/clients, process design, vendor oversight, and performance tracking., Ensure adherence to global regulations, quality standards, and internal Standard Operating Procedures (SOPs) through the management of a cross-functional team., Excellent written and verbal communication able to run client meetings, manage scope changes, and deliver clear reporting., Capable of seeing the bigger picture, anticipating client needs, and aligning programs with long-term goals.
What You'll Do.
Successful delivery of assigned programs from award through to close-out.
Oversee all aspects of program operations.
Lead cross-functional teams to design
and manage Expanded Access and exclusive distribution programs.
Ensure all necessary contracts and agreements are in place.
their manufacturer and product(s).
write and implement program specific-processes.
Maintain communication with the client.
Manage scope changes throughout the program.
Carry out the relevant GDP SOPs as instructed by the RP of the Company.
How You'll Work.
Team & Collaboration
Lead cross-functional program teams.; Collaborate with internal teams including regulatory, supply chain, quality and technical.; Ensure client requirements are implemented into the program in line with global regulatory requirements.; Manage scope changes with support from the internal cross-functional team.
Communication Scope
Excellent written and verbal communication.; Able to run client meetings.; Manage scope changes.; Deliver clear reporting.; Maintain communication with the client, in line with the agreed program communication plan.
Process & Methodology
Entire life-cycle program delivery from program award to close out., Full accountability and responsibility for success of the program., Lead a cross-functional program team for the design, implementation and delivery of EAPs., Manage scope changes throughout the program.
Full Job Description
**The Role:** The Expanded Access Program Manager is responsible for the successful delivery of assigned programs from award through to close-out, ensuring all client expectations are met or exceeded. Acting as the primary point of contact for pharmaceutical and biotech partners, you will lead cross-functional teams to design, implement, and manage Expanded Access and exclusive distribution programs in line with global regulatory and GDP requirements. You will oversee all aspects of program operations, including contract management, onboarding of clients and products, process development, vendor oversight, performance tracking, and client reporting. This role requires strong leadership, strategic insight into drug development lifecycles, and the ability to identify opportunities to expand services within existing accounts. You will be accountable for delivering key performance indicators, maintaining compliance, and ensuring a best-in-class service for patients, clients, and internal stakeholders. **Main Responsibilities** * Entire life-cycle program delivery from program award to close out. * Full accountability and responsibility for success of the program in accordance with client expectations * Be the primary point of contact for client companies with who we partner for the provision of their Exclusive Access Programs (Expanded Access and exclusive distribution programs) and have overall accountability for program delivery. * Lead a cross-functional program team comprising stakeholders across Uniphar Group for the design, implementation and delivery of EAPs. * Upon award of the program ensure all necessary contracts and agreements (Master Services Agreements, Statements of Work, Quality Technical Agreements, Data Processing Agreements, Safety Data Exchange Agreements and others as required) are in place. * Take full accountability for the deliverables and Key Performance Indicators committed to for the assigned program. * On board the client, their manufacturer
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