European Leather Works
E-commerce
E-commerceSupport&AutomationAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“E-commerce Support & Automation Assistant at European Leather Works. Manage order processing. Manage customer service across Amazon, Shopify, eBay, Michaels,”
Industry & Context.
USB Headset with Noise Cancellation, Working Webcam, Computer with at least 1.8 GHz processor, at least 4GB RAM, Main Internet Service Speed: at least 25 Mbps cable connection, Backup Internet Service Speed: at least 10 Mbps
What They're Looking For.
Must Have
Experience managing multiple e-commerce marketplaces, Experience in customer service, Experience in order processing, Ability to manage communications and workflows across multiple tools
What You'll Do.
Manage order processing
Manage customer service across Amazon
Respond to customer inquiries
Resolve order-related issues via email
Monitor existing AI agents/automations
Manage existing AI agents/automations
Handle workflow edge cases
Full Job Description
## Description Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! E-commerce Support & Automation Assistant Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for an E-commerce Virtual Assistant to start immediately! 📌 About the Client Our client, European Leather Works, operates in the E-commerce industry. Duties and Responsibilities include but are not limited to: Manage order processing and customer service across Amazon, Shopify, eBay, Michaels, Etsy, and Faire Respond to customer inquiries and resolve order-related issues via email Monitor and manage existing AI agents/automations, including handling workflow edge cases (training will be provided) Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp Qualifications: • Experience managing multiple e-commerce marketplaces • Experience in customer service and order processing • Ability to manage communications and workflows across multiple tools Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps Benefits: • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Envi
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