Abbott
E-Commerce
E-CommerceKeyAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“E-Commerce Key Account Manager at Abbott. Skills: Key account management, E-commerce strategy, Revenue generation. Sell Abbott brands. Nurture business relationships”
What You'll Achieve.
Drive long-term profitable results; Improve quality of customer insights; Drive engagement; Drive profitable growth
Industry & Context.
Provide solutions; Identify areas of lost sales; Make supply recommendations
What They're Looking For.
Must Have
4+ years experience, eCommerce industry experience, FMCG industry experience, Nutrition supplement industry experience
What You'll Do.
Nurture business relationships
Leverage e-commerce data
Present marketing plans
Establish relationships with e-Retailers
Grow relationships with e-Retailers
Implement joint online business planning
Innovate use of ecommerce tools
Deliver customer business value
Plan ecommerce brand strategy
Execute ecommerce brand strategy
Improve customer insights quality
Conduct strategic negotiations
Achieve win-win solutions
Drive profitable results
Conduct historical analysis
Monitor secondary service level
Check on-hand inventory
Coordinate additional stock
Conduct customer supply chain meetings
Identify areas of lost sales
Make supply recommendations
Manage operational cost
Manage agency investments
Enable business delivery
Ensure product content compliance
Drive profitable growth
Drive matrix intervention
How You'll Work.
Team & Collaboration
Cross-functional teams; Marketing teams; Analytics teams; Training teams; Brand teams; Key account decision-makers; Stakeholders
Communication Scope
Present marketing plans
Full Job Description
## **JOB DESCRIPTION:** _**Main Responsibilities:**_ 1\. Sell Abbott brands and unique value propositions to existing players (HHG, Momo, Shopee, etc.). 2\. Nurtures productive business relationships beyond the buyer to include cross-functional leaders and reporting levels. 3\. Leverage e-commerce marketing, sales analytics, CRM data and other measures (as required) to coordinate, track and adapt programs/campaigns accordingly. 4\. Work with eCommerce manager to present marketing plans, specific programs, shopper insights, latest research and best practices to the Customer and Brand teams for their input, support and alignment. 5\. Establish and grow relationships and implement joint online business planning with strategic e-Retailers /eCommerce pure players. 6\. Innovate the use of ecommerce tools and platforms to deliver different types of customer/business value to a variety of customers to drive engagement and the digital path to purchase in alignment with key account strategies. 7\. Collaborate with cross-functional teams (Marketing, Analytics, Training) to plan and execute ecommerce brand strategy and improve the quality of customer insights. 8\. Conduct strategic negotiations with key account decision-makers and stakeholders to achieve win-win solutions that deliver unique value to key account organizations and drive long-term, profitable results for Abbott brands. 9\. Conduct historical analysis at the department/item level to determine growth and optimize inventory. 10\. Monitor secondary service level and aligned service level from distributors to the ecommerce channels and check on-hand inventory versus customer orders and coordinate additional stock as required. 11\. Conduct customer supply chain meetings to pre-empt problems and provide solutions on customer, supply, demand, pricing losses. 12\. Identify areas of “lost sales” based on inventory and make supply recommendations. 13\. Manage budget, operational cost and agency / partner investments for all
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