E-commerceDriver

Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** E-commerce Driver **Department:** Aisles Online **FLSA** : Non-Exempt ** _General Function_** Responsible for ensuring that online orders are efficiently and accurately transported and loaded for our online shoppers. Will also complete such as organizing, gathering, transporting, and loading online orders. Responsible for vehicle cleanliness, inside and out. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * Escorting them to the products they are looking for. * Securing products that are out of reach. * Loading or unloading heavy items. * Making note of and passing along customer suggestions or requests. * Performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly, and provides friendly, helpful service to customers who call. * Upon gathering orders, place in storage at proper temperature and p