Worldwide TechServices
Information Technology And Services
DynamicPCSupport
“Dynamic PC Support at Worldwide TechServices. Skills: PC Support, Customer Service, Troubleshooting. Provide customer support. Answer client questions”
Industry & Context.
basic troubleshooting; moderately complex troubleshooting
Ability to drive to client locations, Ability to drive long distances, occasional overnight assignments, Ability to lift and or move various computer equipment up to 50 lbs
What They're Looking For.
Must Have
technical school certification or equivalent, 0-2 years of relevant experience, Maintain all required OEM Certifications, Knowledge of relevant software and hardware, Valid Driver’s License, reliable transportation with valid registration and adequate insurance, basic repair tool kit
Nice to Have
Previous customer service experience
What You'll Do.
Provide customer support
Answer client questions
Accept and deliver service calls
Meet customer service satisfaction criteria
Complete administrative tasks
Complete real-time reporting
Follow established policies
Ensure control of assets
Understand Safety policies
How You'll Work.
Communication Scope
Ability to communicate regarding technical issues with clients
Applying for this Dynamic PC Support role?
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ANONYMOUS · UNFILTERED
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