Worldwide TechServices
Technology
DynamicPCSupport
“Dynamic PC Support at Worldwide TechServices. Skills: PC Support. Provide customer support. Answer client questions”
Industry & Context.
Basic troubleshooting; Complex troubleshooting
Ability to drive, Ability to drive long distances, Occasional overnight assignments, Lift and or move equipment, Up to 50 lbs
What They're Looking For.
Must Have
Technical school certification or equivalent, 0-2 years of relevant experience, Maintain all required OEM Certifications, Knowledge of relevant software and hardware, Valid Driver’s License, Reliable transportation, Basic repair tool kit
Nice to Have
Previous customer service experience
What You'll Do.
Provide customer support
Answer client questions
Accept and deliver service calls
Meet customer service satisfaction criteria
Complete administrative tasks
Complete real-time reporting
Follow established policies
Ensure control of assets
Understand Safety policies
How You'll Work.
Communication Scope
Communicate technical issues
Applying for this Dynamic PC Support role?
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