Worldwide TechServices
Information Technology And Services
DynamicPCSupport
“Dynamic PC Support at Worldwide TechServices. Skills: PC Support, Customer Service. Provide customer support. Answer client questions”
What You'll Achieve.
Meet established customer service satisfaction criteria
Industry & Context.
troubleshooting activities
Ability to drive to client locations, Ability to drive long distances, and occasional overnight assignments within other geographies, Ability to lift and or move various computer equipment up to 50 lbs, Must own a basic repair tool kit
What They're Looking For.
Must Have
technical school certification or equivalent, 0-2 years of relevant experience, Maintain all required OEM Certifications, Knowledge of relevant software and hardware, Valid Driver’s License and reliable transportation with valid registration and adequate insurance, Ability to communicate regarding technical issues with clients, Ability to drive to client locations, Ability to drive long distances, and occasional overnight assignments within other geographies, Ability to lift and or move various computer equipment up to 50 lbs, Must own a basic repair tool kit
Nice to Have
Previous customer service experience
What You'll Do.
Provide customer support
Answer client questions
Accept and deliver service calls
Meet customer service satisfaction criteria
Complete administrative tasks
Complete real-time reporting
Follow established policies
Ensure control of assets
Understand Safety policies
How You'll Work.
Communication Scope
Ability to communicate regarding technical issues with clients
Applying for this Dynamic PC Support role?
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How to Apply on SmartRecruiters
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ANONYMOUS · UNFILTERED
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