Park Hotel Kenmare

hospitality

DutyManager

Kenmare, Ireland FULL TIME
The Brief

“Duty Manager at Park Hotel Kenmare. Skills: Guest Services, Operational Oversight, Staff Management. Serve as main point of contact for guest inquiries. Provide personalised service to VIP guests”

What You'll Achieve.

ensuring the seamless daily operation of the hotel; delivering exceptional guest experiences

Industry & Context.

hospitality
Problems you'll solve

problem-solving abilities

Eligibility Requirements

Flexibility to work shifts, including evenings, weekends and public holidays.

What They're Looking For.

Must Have

Minimum 2–3 years’ experience in a supervisory or management role within a luxury hotel or hospitality environment., leadership and team management skills with the ability to motivate and support staff across departments., Excellent communication and interpersonal skills with a focus on guest satisfaction., Ability to remain calm under pressure and handle difficult situations professionally and efficiently., organisational and problem-solving abilities with attention to detail., Flexibility to work shifts, including evenings, weekends and public holidays., Good knowledge of hotel operations, Front Office procedures and Food & Beverage service standards., Familiarity with health & safety regulations and emergency procedures., Proficiency in hotel management systems and Microsoft Office applications.

What You'll Do.

Serve as main point of contact for guest inquiries

Provide personalised service to VIP guests

Handle guest complaints with diplomacy

Oversee daily hotel operations during shift

Manage Front Office and Food & Beverage departments

Ensure departments adhere to hotel policies

Conduct regular walk-throughs and inspections

Coordinate with departments to handle operational issues

Supervise and support hotel staff

Lead by example in maintaining professionalism

Act as hotel's first point of contact during emergencies

Handle emergencies calmly and effectively

Mentor and train staff members

Address and resolve staff performance issues

How You'll Work.

Communication Scope

Excellent communication and interpersonal skills

Free ATS check

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