Holiday Inn Express
Hospitality
DutyManager
“Duty Manager at Holiday Inn Express. Skills: Hotel operations, Guest relations, Team leadership. Perform walk-through inspections. Fill in duty reports”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
MBO/HBO or equivalent level, 1+ years of experience, Excellent knowledge of English, Excellent organizational skills, Experience in guiding teams, Experience in developing teams
Nice to Have
Experience in Holiday Inn Express hotels
What You'll Do.
Perform walk-through inspections
Assure hotel appearance standards
Monitor meeting room setup
Follow up with guests
Ensure rooms inventory balance
Maintain contact with departments
Relate issues of concern
Review arrivals and departures
Note special requests
Ensure shifts are covered
Arrange cover as necessary
Follow hotel policies
Be knowledgeable of procedures
Handle guest situations
Ensure safety and security
Perform basic maintenance duties
Assist in cross-department operations
Participate in trainings
Take on relevant tasks
How You'll Work.
Team & Collaboration
Cross-department coordination; Work with local suppliers
Communication Scope
Guest communication
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