DutchSpeakingReservationsAgentForBooking.com-WorkRemoteInGreece

Mercier Consultancy Group is seeking a Dutch Speaking Reservations Agent to provide exceptional customer service for Booking.com while working remotely from Greece. This role allows you to utilize your Dutch language skills in a flexible remote work environment, assisting customers with their accommodation booking needs. ### Key Responsibilities * Assist Dutch-speaking customers with accommodation bookings through phone, email, and chat channels. * Provide accurate and detailed information about properties, prices, and Booking.com's policies. * Manage booking modifications, cancellations, and special requests efficiently to enhance customer satisfaction. * Resolve customer inquiries and troubleshoot issues professionally and promptly. * Maintain comprehensive records of customer interactions using Booking.com's reservation system. * Collaborate with remote team members to continuously improve service quality and customer experience. **Requirements** * Fluency in Dutch (spoken and written) is required; English proficiency is a plus. * Experience in reservations, customer service, or hospitality industries is preferred. * Comfortable working remotely with strong self-motivation and discipline. * Excellent communication skills and customer-oriented mindset. * Familiarity with online booking platforms and CRM systems. * Ability to handle customer challenges calmly and effectively. * Reliable internet connection and a suitable home office setup for remote work. **Benefits** 1. Competitive Monthly 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. Fully Paid Training 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...