DutchSpeakingReservationsAgentForBooking.com-WorkRemoteInGreece

Mercier Consultancy Group is excited to offer a remote position for a Dutch Speaking Reservations Agent supporting Booking.com. This opportunity allows you to work from anywhere in Greece while delivering exceptional customer service to Dutch-speaking clients in the travel and accommodation sector. ### Key Responsibilities * Assist Dutch-speaking customers with accommodation bookings via phone, email, and chat channels. * Provide accurate information on properties, pricing, and Booking.com policies to customers. * Process modifications, cancellations, and special requests efficiently. * Resolve inquiries and concerns professionally to ensure a positive customer experience. * Maintain detailed records of all customer interactions and bookings using Booking.com's reservation system. * Work collaboratively with the team to meet or exceed customer satisfaction targets while working remotely. **Requirements** * Fluency in Dutch (spoken and written) is required; English proficiency is beneficial. * Previous experience in reservations or customer service, ideally within the hospitality or travel industry. * Strong communication skills and a customer-focused approach. * Comfortable using online booking platforms, CRM systems, and remote communication tools. * Self-motivated, disciplined, and able to work efficiently as part of a remote team. * Reliable internet connection and suitable home working environment in Greece. **Benefits** 1. Competitive Monthly 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. Fully Paid Training 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...