Mercier Consultancy Group
Travel and hospitality
DutchSpeakingReservationsAgentForBooking.com
“Dutch Speaking Reservations Agent For Booking. com at Mercier Consultancy Group. Skills: Dutch language, Customer service. Assist customers with accommodation booking inquiries. Provide information about properties”
What You'll Achieve.
Meet service quality standards; Meet customer satisfaction goals
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Fluency in Dutch, Proficiency in English
Nice to Have
Experience in reservations, Customer service experience, Hospitality industry experience, Familiarity with online booking systems, Familiarity with CRM software
What You'll Do.
Assist customers with accommodation booking inquiries
Provide information about properties
Provide information about rates
Provide information about booking policies
Process modifications
Process cancellations
Process special requests
Handle customer queries
Resolve customer issues professionally
Maintain records of customer interactions
Maintain records of transactions
Collaborate with team members
How You'll Work.
Team & Collaboration
Team members
Applying for this Dutch Speaking Reservations Agent For Booking. com role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Mercier Consultancy Group?
Real rants from real employees. Read before you apply.