Supercell Games
Tech / AI / Software
DutchSpeakingPlayerSupportforSupercellGames
“Dutch-Speaking Player Support for Supercell Games at Supercell Games. Deliver timely and empathetic support to Dutch-speaking players via various communication channels, including chat, email, and social media.. Investigate, troubleshoot, and resolve player issues efficiently and professionally.”
What You'll Achieve.
ensuring they have a positive and engaging gaming experience; enhancing player satisfaction and community engagement
Industry & Context.
Investigate, troubleshoot, and resolve player issues efficiently and professionally.
Relocation to Sofia, Bulgaria
What They're Looking For.
Must Have
Fluency in Dutch, Eligibility and willingness to relocate to Sofia, Bulgaria
Nice to Have
Proficiency in English
What You'll Do.
Deliver timely and empathetic support to Dutch-speaking players via various communication channels
and resolve player issues efficiently and professionally.
Gather and communicate player feedback to relevant teams for continuous improvement of game features and support services.
Maintain accurate records of player interactions and support cases.
Collaborate with cross-functional teams to improve support processes and the overall player experience.
Assist in creating and updating support documentation and knowledge base materials.
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to improve support processes and the overall player experience.
Communication Scope
Excellent communication skills, both written and verbal, with a professional approach to player interactions.
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