Mercier Consultancy Group
Consumer Services
DutchSpeakingCustomerSupportForBooking.com
“Dutch Speaking Customer Support For Booking. com at Mercier Consultancy Group. Provide customer support. Assist customers with reservations”
What You'll Achieve.
Ensure customer satisfaction; Ensure customer loyalty
Industry & Context.
Problem-solving skills
Relocate to Athens, Greece
What They're Looking For.
Must Have
Fluency in Dutch, Proficiency in English
Nice to Have
Customer support experience, Travel industry experience, Hospitality industry experience, CRM software proficiency, Customer service tools proficiency
What You'll Do.
Provide customer support
Assist customers with reservations
Assist customers with inquiries
Assist customers with cancellations
Resolve customer issues
Resolve customer complaints
Maintain customer records
Work with internal teams
Stay updated on products
Stay updated on services
Stay updated on policies
How You'll Work.
Team & Collaboration
Work collaboratively with teams
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