Mercier Consultancy Group
E-commerce
DutchSpeakingCustomerServiceforEMarketplace
“Dutch Speaking Customer Service for E-Marketplace at Mercier Consultancy Group. Respond to customer inquiries. Assist customers with orders”
Industry & Context.
Problem-solving attitude
Relocate to Greece, Flexible working hours
What They're Looking For.
Must Have
Exceptional fluency in Dutch, English proficiency of B2, Previous customer service experience, Familiarity with CRM systems
Nice to Have
Customer service in e-commerce, Customer service in marketplace
What You'll Do.
Respond to customer inquiries
Assist customers with orders
Provide information about listings
Document all interactions
Collaborate with cross-functional teams
How You'll Work.
Team & Collaboration
Cross-functional teams
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