Mercier Consultancy Group
Travel and hospitality
DutchSpeakingCustomerServiceforBookingPlatform|RelocationtoGreece
“Dutch Speaking Customer Service for Booking Platform | Relocation to Greece at Mercier Consultancy Group. Respond to customer inquiries. Provide detailed information”
What You'll Achieve.
Ensure high customer satisfaction
Industry & Context.
Resolve customer complaints
Relocation to Greece
What They're Looking For.
Must Have
Exceptional Dutch, English proficiency B2, Customer service experience, Excellent communication skills, Interpersonal skills, Problem-solving abilities, Customer-oriented approach, Ability to work efficiently
Nice to Have
CRM software familiarity, Travel booking systems familiarity
What You'll Do.
Respond to customer inquiries
Provide detailed information
Assist customers with changes
Resolve customer complaints
Maintain accurate records
Collaborate with internal teams
Stay updated on travel trends
How You'll Work.
Team & Collaboration
Collaborate with internal teams
Communication Scope
Customer inquiries; Travel information
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