Mercier Consultancy Group
Online Media
DutchSpeakingCustomerAgentForPluxee
“Dutch Speaking Customer Agent For Pluxee at Mercier Consultancy Group. Provide customer support in Dutch. Assist customers with account management”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Fluency in Dutch, Proficiency with CRM software, Proficiency with digital communication tools, Reliable internet connection, Suitable home office setup
Nice to Have
Proficiency in English
What You'll Do.
Provide customer support in Dutch
Assist customers with account management
Assist customers with product information
Assist customers with issue resolution
Handle customer complaints
Handle customer concerns
Maintain customer interaction records
Work with internal teams
Stay informed about Pluxee’s products
Stay informed about Pluxee’s services
Stay informed about Pluxee’s policies
How You'll Work.
Team & Collaboration
Internal teams
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